Coastal Kia - Service Center
Wilmington, NC
3,389 Reviews of Coastal Kia - Service Center
Great Customer Service I was very impressed with Coastal Kia. Great customer service and they got my car fixed and returned to me quickly. I will definitely be returning nex I was very impressed with Coastal Kia. Great customer service and they got my car fixed and returned to me quickly. I will definitely be returning next time my car needs any work. More
Howard Ramsey was very caring and sympathetic to the fact my daughter purchased a Kia 3 weeks ago from a car lot in Columbus County and now her car wouldn’t start . He was honest and upfront with the cost. H my daughter purchased a Kia 3 weeks ago from a car lot in Columbus County and now her car wouldn’t start . He was honest and upfront with the cost. Her car was ready the same day it was towed in. More
Service experience Between Sam and Bob, I always get the work done that was scheduled, Their estimated time you wait is on the money, and their explanation of what servi Between Sam and Bob, I always get the work done that was scheduled, Their estimated time you wait is on the money, and their explanation of what services and recommendations are clear and precise. Nothing is left to figure out. Great service dept.. More
Great service department! The staff is super friendly and they always take great care of my car. John is a great asset to Coastal Kia! they always take great care of my car. John is a great asset to Coastal Kia! More
Howard was friendly, professional, knowledgeable and answered all of my questions and took care of everything I needed with a smile. My faith and enthusiasm for Coastal Kia has been renewed! answered all of my questions and took care of everything I needed with a smile. My faith and enthusiasm for Coastal Kia has been renewed! More
Oil Change Easy on line appointment......friendly efficient service from the Service manager, Bob Tomlin. Service. manager was very informative and kept me up t Easy on line appointment......friendly efficient service from the Service manager, Bob Tomlin. Service. manager was very informative and kept me up to date on my vehicle’s progress. More
Bob Tomlin was the best! Very prompt service, amazing shine put on our car, and Bob found unbeknownst to us the repair was all under warranty! Being on vacation from Maine and Very prompt service, amazing shine put on our car, and Bob found unbeknownst to us the repair was all under warranty! Being on vacation from Maine and passing through, we couldn't be more pleased with the friendly and prompt service we received from your A-1 employee Bob Tomlin. Give him a raise, he's a keeper in todays society of lackadaisical work force that we've all experienced. Pleasant experience all around! Thanks again! More
I was able to practice my Spanish with Uber in the sales division. I talked to my accountant for an hour. And I caught up with my friends in Peru. Please tell Sam these surveys are too long. Was this division. I talked to my accountant for an hour. And I caught up with my friends in Peru. Please tell Sam these surveys are too long. Was this supposed to be about my service...it was great as well. Jessica Biel More
Sam in Service was professional and kept me informed of my car's progress. His attitude has always been pleasant and he represents his Coastal Kia highly my car's progress. His attitude has always been pleasant and he represents his Coastal Kia highly More
Oil change I took my 2019 Sorento in for its first oil change. The service guy was very pleasant as usual. He told me it would be an hour to an hour and a half. I took my 2019 Sorento in for its first oil change. The service guy was very pleasant as usual. He told me it would be an hour to an hour and a half. I was pleasantly surprised it didn’t take nearly that long. Everyone there has always been very nice and very helpful. This is my 2nd Kia I have bought from there. I would and have highly recommended buying a vehicle from them. More