Coastal Kia - Service Center

Very courteous and efficient Exceptional customer service kept scheduled appt 'performed services as explained . Work was done in the time frame given. Great car wash to top it of Exceptional customer service kept scheduled appt 'performed services as explained . Work was done in the time frame given. Great car wash to top it off More

Great people great service Everyone was very pleasant and my service was quick The oil change and car was was great and Mr Howard was very very pleasant and helpful Everyone was very pleasant and my service was quick The oil change and car was was great and Mr Howard was very very pleasant and helpful More

Maintenance Very nice people, and I bring my dog and everyone loves him. A few employees came and talked with people waiting and that helps distract us from waiti Very nice people, and I bring my dog and everyone loves him. A few employees came and talked with people waiting and that helps distract us from waiting. More

Amazing My car started to shake and I began to freak out. I called made an appointment. When I took my car in they went above and beyond to make the entire pr My car started to shake and I began to freak out. I called made an appointment. When I took my car in they went above and beyond to make the entire process easy and quick for me. Offered a shuttle ride once I checked in. Gave me a call the second they figure what was wrong. About an hour later got a call that my car was ready for pick up. More

Always Great! I have NEVER had any trouble with the Service Department. Everyone there is always so nice and helpful. Service with a smile! I always feel at ease br I have NEVER had any trouble with the Service Department. Everyone there is always so nice and helpful. Service with a smile! I always feel at ease bringing my car here. More

Live in New York but get Service from Coastal Kia I live in New York but when I come to visit my daughter in Wilmington , I shcedule service with my Sorento. I basically due all the major service wit I live in New York but when I come to visit my daughter in Wilmington , I shcedule service with my Sorento. I basically due all the major service with them , because you can trust the service department on what they suggest to get done and you know it is excellent work as well. They even provide a shuttle to anywhere in Wilmington. Know that is service. Thanks Coastal Kia More

Sam and John are always very polite and helpful. John, Sam and Bob have been helping me out for 10 years plus. This is our second Kia and maybe considering a Kia Soul for our Daughter. Thanks guys. John, Sam and Bob have been helping me out for 10 years plus. This is our second Kia and maybe considering a Kia Soul for our Daughter. Thanks guys. My Wife even had Pat Koballa call her when we had just purchased our mini van with door issues back in 2006. he helped resolve the problem. More

Great advice from Service and Parts managers. I came in with my 2012 Mercedes and wanted advice on a set of tires that would provide comfort and quiet, their advice was spot on and I am delighted I came in with my 2012 Mercedes and wanted advice on a set of tires that would provide comfort and quiet, their advice was spot on and I am delighted with their recommendation. I get lifetime rotations and they have earned my maintenance business also. Great job! More

Thanks Coastal Kia My Kia had a recall. Since I have never dealt with this I was a little hesitant. Howard was so kind, courteous and professional reassuring any concer My Kia had a recall. Since I have never dealt with this I was a little hesitant. Howard was so kind, courteous and professional reassuring any concern I had, and keeping me up-to-date on everything that I have no problem ever returning to coastal Kia. Thank you! More

Treat you very nice If you wait for your car they let you know what's going on while you wait and if you need something to drink they have it there If you wait for your car they let you know what's going on while you wait and if you need something to drink they have it there More