Peggy Roberts
Peggy  Roberts at Coastal Kia
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Peggy Roberts

Operations Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.7
113 Reviews

31 years automotive experience including finance, title work, warranty administrator, operations manager, in dealership facilitator. Franchise experience with BMW, Chevrolet, Honda, Acura, Mazda, Kia.

Dealership Experience

4 yrs, 10 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

English English

4.7

113 Reviews

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113 Reviews of Peggy Roberts

February 21, 2023

Dealership Rating
Employee Rating

Everyone at Kia did an excellent job helping me find the perfect car! The whole process went very smoothly! More

by Kristi_goodson
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Jason Dodd

Feb 23, 2023

Coastal Kia responded

Congratulations Kristi! We sincerely appreciate your gracious review and loyalty over the years. Thank you for the five star rating and high marks for so many of our team members. Enjoy! Please call us if you need anything.

January 08, 2023

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Employee Rating

Everyone was super nice and went beyond to make sure we were comfortable and helped to make sure we would could purchase our Kia Sportage! Our salesman Cody was awesome and explained everything to us! More

by Margi1954
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Michael Mascavage , Cody

Jan 09, 2023

Coastal Kia responded

Congratulations! We are thrilled to hear Cody took great care of you and exceeded your expectations. Enjoy! Don't hesitate to reach out if you need anything. We appreciate the five star rating and gracious comments.

January 01, 2023

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Employee Rating

They always treat you well. The work is completed on time.woukd continued to use them More

by DBARKER1960
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2023

Coastal Kia responded

Wonderful news! Thank you for the five star review and high marks for so many of our team members. We love the feedback including, "they always treat you well...the work is completed on time." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 18, 2022

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Very upset with your dealership. I came. To have my tire checked- rotated and oil changed. You did not put filter back or gasket back correctly and I had oil leaking. On the road I h More

by LOLARAY3
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 26, 2022

Coastal Kia responded

We are here to help. Please reach out to our Service Director John Wigger at 910-408-0100 to discuss your experience. We look forward to your call. Thank you

December 17, 2022

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Great service and helped me find the vehicle that my family needed for the payment that we wanted. More

by DDUTCHER
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2022

Coastal Kia responded

Thank you! Congratulations on your recent purchase. We truly appreciate the five star review and high marks for so many of our team members. Please call us if you need anything.

December 10, 2022

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Employee Rating

Excellent service from all of the coastal Kia staff. Honest, goes above and beyond to make sure you are taken care of More

by Mycwdesign
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

Dec 12, 2022

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "honest, goes above and beyond to make sure you are taken care of." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 14, 2022

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Employee Rating

Awesome service and excellent customer service. Very clean facilities as well. Will definitely recommend to all More

by DCOX256
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Coastal Kia responded

Thank you! We sincerely appreciate the high marks for so many of our team members. We love the feedback including, "awesome service... very clean facilities as well." Thank you for the kind recommendations too. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive needs. You are appreciated!

October 30, 2022

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Everyone at the dealership is very respectful and organized the dealership is very clean its a totally professional atmosphere. More

by KB408
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

October 02, 2022

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Employee Rating

THE ENTIRE CREW AT COASTAL KIA WAS ABSOLUTELY WONDERFUL TO DEAL WITH. NEEDED A COUPLE OF THINGS FOR OUR 2014 SOUL AND WAS TOLD THAT I HAD A 9:30 APPT ON 9-7-2022. WHEN I ARRIVED AT THE DEALERSHIP AND ATTEM More

by bigcamtucker5
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Oct 03, 2022

Coastal Kia responded

Thank you for the five star review and gracious testimonial. We appreciate the compliments are are thrilled to hear our team exceeded your expectations. It was thoughtful of you to give so many of our team members such high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please call us if you need anything.

September 29, 2022

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Employee Rating

The service personnel are friendly, knowledgeable, very professional and courteous. This is the same experience I had with the salesperson and the other office personnel. The waiting area is very clean an More

by jerrydwood
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Sep 30, 2022

Coastal Kia responded

Thank you! Your gracious comments and five star service review are greatly appreciated. We are thrilled to hear you were comfortable during your wait. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. Please reach out if you need anything.

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