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Coastal Kia - Service Center

Wilmington, NC

4.8
3,413 Reviews

3,413 Reviews of Coastal Kia - Service Center

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August 08, 2019

Very Friendly Everyone at Kia service is great! Service Advisors are always a pleasure to deal with. The service Advisors name but they both are great to work with. More

by BUDMAN3555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 09, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review and gracious comments. Thank you for trusting Coastal Kia with your automotive service needs.

August 08, 2019

In Out and On My Way Fast check-in, service explained up front with no surprises. Waiting area with complimentary snacks and beverages. car wash to boot. Employees were al More

by Kupid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Aug 09, 2019 -

Coastal Kia responded

Fantastic! We appreciate the five star review. It is wonderful to hear you were able to enjoy our Coastal Kia Lounge Experience. Thank you for choosing Coastal Kia!

August 07, 2019

Easy and Convenient I have received nothing but friendly and professional assistance from all the employees at Coastal Kia. I was sent a reminder email regarding the time More

by Molly'sSoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Aug 07, 2019 -

Coastal Kia responded

Fantastic! We are thrilled Sam and our service team at Coastal Kia were able to exceed your expectations during your recent service visit. We love the comment, " friendly and professional assistance". Thank you for the high recommendations and thoughtful comments. We have shared your five star review with our entire service staff. Thank you for choosing Coastal Kia!

August 05, 2019

Routine Oil Change, Needed tires My visit started as a routine Oil change. The vehicle inspection found that the tires were critically in need of replacement. I had thought that I cou More

by STEPHENWOODRUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wiseman
Aug 07, 2019 -

Coastal Kia responded

Wonderful! We are thrilled our service team exceeded your expectations. It is awesome to hear your needs were met for a very fair price. Thank you for being an important part of our Coastal Kia Family.

August 03, 2019

Excellent customer attention in Kia service department Howard and Sam In the service department were most attentive during my scheduled appointment. Prompt service was rendered upon my arrival. They we More

by CJCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard and Sam
Aug 03, 2019 -

Coastal Kia responded

Thank you for the gracious comments and heartfelt testimonial. We sincerely appreciate the five star review. It was thoughtful of you to mention Howard and Sam by name. Your awesome review has been shared with them and our entire service staff. Thank you for choosing Coastal Kia!

August 03, 2019

Coastal KIA goes above and beyond As always, the service department at Coastal KIA provided me with outstanding service. Sam Weisman greeted me, by name, when I walked in the door. He' More

by MSMAGGIE_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Weisman
Aug 05, 2019 -

Coastal Kia responded

Thank you for the amazing review. We are humbled by your comments regarding Pat Koballa, our staff and our commitment to pet adoption rescue efforts. Sam is wonderful and we could not agree more. We sincerely appreciate the review and gracious comments. We hope to see you at our adoption event “Wolfstock”.

August 03, 2019

Sam did great job for us. Sam is very personable. Folks there are very nice and knowledgeable. The facility is top notch. Everything is clean. Sam is a great guy who cares about doing a good job. More

by FOX1DANFORD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 04, 2019 -

Coastal Kia responded

Thank you for the review and gracious comments. You said it best..”Sam is a great guy who cares about doing a good job.” Thank you for that. We appreciate the comments and hope to see you again soon.

August 02, 2019

Expectations met We talked about service items up front and the cost estimate plus time to complete. There were no surprises. Expectations met, free car wash a nice to More

by RSKNC52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Coastal Kia responded

Thank you! We appreciate the five star review. We are thrilled to hear your were able to enjoy our free courtesy wash program. Thank you for choosing Coastal Kia!

August 01, 2019

They were great I was early for my appointment and they took me in right away it was great . I would always come back.they always great and they work with you. More

by Stigmata201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 02, 2019 -

Coastal Kia responded

Wonderful! We appreciate the gracious comments. We were more than happy to have your visit start earlier than your appointment time. We are here to help. Thank you for choosing Coastal Kia.

August 01, 2019

Sam Weismann is an asset Car would not start yesterday morning. Had it towed to coastal Kia. Sam got it right in and traced the issue back to the original battery from 2015. G More

by chapelofgroove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weismann
Aug 02, 2019 -

Coastal Kia responded

Thank you for the great review and for mentioning Sam by name. We hate you had problems with your car but are thrilled to hear our service department got you back on the road quickly. We sincerely appreciate the five star review.

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