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Coastal Kia - Service Center

Wilmington, NC

4.8
3,400 Reviews

3,400 Reviews of Coastal Kia - Service Center

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July 25, 2019

Service Dept. of the Year. The service crew is the main reason I come to Coastal Kia. Without a doubt, the best! Will buy my next car there because of the service after the sa More

by PBRIANWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Howard and the one with his left arm in a sling.
Jul 25, 2019 -

Coastal Kia responded

Wonderful! Thank you for the great review and awesome loyalty. We are very proud of our service department and our staff. Thank you for choosing Coastal Kia. You gracious comments have been shared with our team.

July 25, 2019

The service was great. Everyone in the service area was very nice and friendly. I could not have asked for better service. I will be taking my Kia back in for more work. More

by KCOGGINS814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jul 26, 2019 -

Coastal Kia responded

Great! We are pleased to hear you had a wonderful experience in our Coastal Kia service department. We love the comment, "the service area was very nice and friendly". It is awesome to hear we exceeded your expectations. Thank you so much for the amazing review!

July 24, 2019

Great experience Always nice to work with and will take you somewhere while waiting for car Gives me another excuse to go to pottery place very professional More

by APRILMCDAVID25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Coastal Kia responded

Awesome. Isn't the local Pottery Place fun? Thank you for the five star review and thoughtful comments. We are thrilled to hear you were able to enjoy our Coastal Kia Courtesy Van Experience. We look forward to seeing you again soon.

July 24, 2019

Exclaim (!) Goes in for a visit My experience was pleasant and aside from $$ spent, pretty painless as usual. I have taken my Soul! in there for every service it has ever had and sh More

by GFINCANNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard in the Service Intake department
Jul 24, 2019 -

Coastal Kia responded

Wonderful! Thank you for the awesome review and gracious remarks. Your comments are too cute. We are thrilled you love your Kia Soul. We sincerely appreciate you choosing our Kia Factory Certified Technicians and Service Consultants for your service needs. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

July 24, 2019

NC Inspection / Oil and Filter Change I arrived for my appointment earlier than I had planned. My vehicle received prompt and excellent service from Sam Weisman, Service Consultant, and T More

by tfulbright22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman, Service Consultant, and Technician, Bradley Draughon
Jul 25, 2019 -

Coastal Kia responded

Thank you so much for the five star service review. We appreciate the nice comments and kudos for Sam and Bradley. Please call our Coastal Kia team if you need anything. We are here to help.

July 24, 2019

EXCELLENT SERVICE Service is an exceptional department. Sam and company are most attuned to what customers say and do their best, usually with a great outcome, to satis More

by NCBINKIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam @ Service Dept.
Jul 24, 2019 -

Coastal Kia responded

Perfection comment..... we love it! Thank you for the great review, gracious comments and for mentioning Sam by name. We appreciate it. We are honored by your loyalty. We will not let you down. Thank you for choosing Coastal Kia!

July 24, 2019

Good service All good. We will continue to use this dealer. Thank you to all who helped. Not much more to say. Highly recommend. Sales and service. More

by LESLIEWALSTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard in Service
Jul 25, 2019 -

Coastal Kia responded

Thank you so much for the high recommendations. We appreciate your comments and five star review. Thank you for choosing Coastal Kia for your sales and service needs. Please call us if you need anything. We are here to help.

July 24, 2019

service great people worked fast and I was on my way in no time with a free car wash . while I waited their was free water and snacks in their waiting room. More

by bigguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Coastal Kia responded

We LOVE you too! Thank you for the five star review. It was very thoughtful of you to go online and share your experience. We are thrilled you were able to enjoy our complimentary car wash. Thank you for choosing Coastal Kia!

July 23, 2019

State inspection Excellent service here and working with Sam is pleasant. If you need your car serviced bring it here and ask for Sam. Very professional service. More

by ROCHNYBUGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 24, 2019 -

Coastal Kia responded

Thank you! We could not agree more. Sam is "pleasant" and "very professional". Our team will share your kind comments with Sam and the rest of our Coastal Kia Staff. Thank you for the five star review. We sincerely appreciate your business at Coastal Kia!

July 23, 2019

On top of it. I went in for a recall. It was really easy to make an appointment and the staff were super friendly. The waiting room was very comfortable and they ha More

by CLZIEGLER19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Coastal Kia responded

Great! We are excited to hear our service team was able to exceed your expectations. Thank you for choosing Coastal Kia.

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