Coastal Kia - Service Center

Great service experience My visit to dealership to get my Optima serviced was great. Sam met me, verified my appointment and checked me in. His friendliness and professionalis My visit to dealership to get my Optima serviced was great. Sam met me, verified my appointment and checked me in. His friendliness and professionalism was outstanding. After the service he went over everything, scheduled my next appointment and ensured I understood the paperwork. This was the first service on my car and the first time at Coastal. They all made a good first impression. I look forward to having them maintain my car. Thank you Sam and the team at Coastal for making me feel welcome. More

Great service Jay was very helpful. He has great customer service skills and makes sure to make the customer feel comfortable while there. Thank you 😂keep up the g Jay was very helpful. He has great customer service skills and makes sure to make the customer feel comfortable while there. Thank you 😂keep up the great job! More

Service Review Great service. Easy to schedule on line. Friendly service representative. Dropped car off earlier than appointment time-they kept regular appointmen Great service. Easy to schedule on line. Friendly service representative. Dropped car off earlier than appointment time-they kept regular appointment time, finished as scheduled, and notified me when car was ready to pickup. I've used this service department on two different Kia's, and have always had an exceptional service experience. More

Great Service Great service, they were prepared for my appointment and finished exactly when they said they would. They have a great waiting area with free snacks Great service, they were prepared for my appointment and finished exactly when they said they would. They have a great waiting area with free snacks and they also washed my car for free. Overall great experience. Would recommend to anyone. More

Oil Change Went in for my regular routine Maintenence. John initially assisted me, but finished up with my guy Sam. Always a great experience. Plus my service pl Went in for my regular routine Maintenence. John initially assisted me, but finished up with my guy Sam. Always a great experience. Plus my service plan on the car helps me tremendously. Give Sam his own check box at the bottom... More

Excellent service I wanted to get my vehicle serviced before a long road trip. I messed up my appt. time and they made a way to fit me in and make sure all was well. Th I wanted to get my vehicle serviced before a long road trip. I messed up my appt. time and they made a way to fit me in and make sure all was well. The service was excellent and I was out of there way before they told me I would be. More

Coastal Kia Experience I always have a great experience at Coastal Kia...The employees are so friendly and nice people...I will stay with them until the end.... I always have a great experience at Coastal Kia...The employees are so friendly and nice people...I will stay with them until the end.... More

Great service always Always great service! Employees are very friendly and kind. Always greeted with a smile. Have been a Kia customer for several years always a great exp Always great service! Employees are very friendly and kind. Always greeted with a smile. Have been a Kia customer for several years always a great experience. More

Easy and Friendly! I recently had to come in for a recall on my car. Sam made the visit easy! He explained what was happening, how long it would take and let me know abo I recently had to come in for a recall on my car. Sam made the visit easy! He explained what was happening, how long it would take and let me know about some issues that I may need to take a look at with my car. I appreciated his insight and was happy to work with him. More

Patient and friendly Living 45 mins from Wilmington, friends often question why do I go all the way to Wilmington to get my car serviced. My response is always great Custo Living 45 mins from Wilmington, friends often question why do I go all the way to Wilmington to get my car serviced. My response is always great Customer Service. Sam always makes my visits to Coastal Kia a pleasant experience. He answers any questions I have and explains everything to me. Everyone at Coastal Kia are very friendly and easy to deal with. More