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Coastal Kia - Service Center

Wilmington, NC

4.8
3,415 Reviews

3,415 Reviews of Coastal Kia - Service Center

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March 10, 2019

Again...always awesome Brought my Rio in for an oil change and tire rotation..they gave my car back squeaky clean and looking brand soaking new. Thanks everyone More

by WHORUSH04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
March 08, 2019

Great service The service is great, fast worker's, shuttle service, and snacks in the waiting area. Employees are fast and friendly, and always there to help. More

by KSDAWSON604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Mar 09, 2019 -

Coastal Kia responded

Wonderful! Thank you for the great review and awesome feedback. We are thrilled you enjoyed your experience. Thank you for choosing Coastal Kia!

March 08, 2019

Awesome and Efficient I was greeted and checked in immediately upon my arrival. I was there less than an hour and because it was the first service on my newly purchased veh More

by JBRUNO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob TOMLIN
Mar 09, 2019 -

Coastal Kia responded

Wonderful! We are excited to hear that our team exceeded your expectations. Thank you for your loyalty to the Kia product and to Coastal Kia as well. We sincerely appreciate your business. You are an important part of our Coastal Kia family!

March 07, 2019

Excellent service As with each visit toCoastal Kia the experience has been fantastic. I cannot say enough about their customer service as well as the outstanding car ma More

by rssparrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Mar 07, 2019 -

Coastal Kia responded

Amazing! Thank you so much for the kind words and wonderful five star review! We are thrilled we continue to exceed your expectations during every visit. Thank you for choosing Coastal Kia.

March 07, 2019

Very good experience I was met by the service rep as soon as I got out of the car, The rep confirmed all my information, including the reason I was getting service. He too More

by DIDAVEMAHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Coastal Kia responded

Thank you for the five star review! We are thrilled you had a great service experience. We sincerely appreciate your business at Coastal Kia!

March 06, 2019

Service review bob and Sam are great to deal with. They are both very friendly and knowledgeable. They do keep informed of what up and coming service that I may or More

by jackgo2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and Bob
Mar 06, 2019 -

Coastal Kia responded

Thank you for the awesome five star review! It was kind of you to mention Bob and Sam by name. We sincerely appreciate you describing them both as "friendly and knowledgeable". Your kind words have been shared with Bob, Sam and our entire team. We realize there are dozens of local service departments to choose from. We want to thank you for choosing our Kia Factory Certified Team at Coastal Kia.

March 05, 2019

Great customer service Coastal Kia, previously known as Stevenson Kia has been a service center that I have used multiple times and plan on using for many more years. Thank More

by HBUNTROCK425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob and Sam
Mar 06, 2019 -

Coastal Kia responded

Thank you for the amazing five star review! We can’t thank you enough for your loyalty and kind words. You are an important part of our rapidly growing Coastal Kia family. We strive to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia.

March 05, 2019

Good experience Great customer service, very knowledgeable and helpful. The wait was not too bad for the service they provided. They explain what they did and why More

by NWJERSEYGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Coastal Kia responded

Your wonderful review and comments are greatly appreciated! Thank you for describing your visit as experiencing “great customer service”. Wonderful! Thank you for choosing Coastal Kia!

March 05, 2019

Always awesome I have two vehicles I have serviced at Coastal Kia. Sam and Bob are always helpful at the desk and always nice. I’m never disappointed with the work d More

by WHORUSH04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Bob
Mar 06, 2019 -

Coastal Kia responded

Thank you for the five star review! We appreciate your loyalty and kudos for our team. It is wonderful to hear you are able to take advantage of our courtesy wash too. We sincerely appreciate your business. Thank you for choosing Coastal Kia!

March 02, 2019

Professional Bob made my appt. Sam took great care of me when i arrived - Received professional service, Thank you for the available, excellent shuttle service w More

by NCDI07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Kelly, Bob
Mar 02, 2019 -

Coastal Kia responded

Great news! We are thrilled your extended service agreement has more than paid for itself. Smart choice! It was thoughtful of you to mention Sam, Bob and Kelly by name. Thank you for the kudos and awesome five star review. You are an important part of our rapidly growing Coastal Kia Family. We appreciate you! Thanks again.

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