Coastal Kia - Service Center
Wilmington, NC
3,415 Reviews of Coastal Kia - Service Center
The best service department I’ve ever dealt with. Ever Bob and Sam know what they are doing and make sure that my car is taken care of efficiently. they also make sure that I am given a ride, or update. Bob and Sam know what they are doing and make sure that my car is taken care of efficiently. they also make sure that I am given a ride, or update. More
Great People and Service Never fret servicing my vehicle at Coastal Kia. Always upfront with what needs to be done and keeping you advised of progress. Never seem to pressure Never fret servicing my vehicle at Coastal Kia. Always upfront with what needs to be done and keeping you advised of progress. Never seem to pressure you on an up sale, to me that's a sign of honesty on the dealerships approach to their customers. More
Great service The Kia service department always has excellent customer service. The pricing is a bit higher than other places but everyone is always so nice and he The Kia service department always has excellent customer service. The pricing is a bit higher than other places but everyone is always so nice and helpful. More
Sam Weisman is Coastal Kia! Excellent service and Sam Weisman does an outstanding job of explaining and giving updates. He is Customer Service! Clone him and give him a raise! Excellent service and Sam Weisman does an outstanding job of explaining and giving updates. He is Customer Service! Clone him and give him a raise! More
Great Customer Service The customer service is great. The lobby area is very nice. It's really nice that the service center is open on Saturday's. The shuttle was available, The customer service is great. The lobby area is very nice. It's really nice that the service center is open on Saturday's. The shuttle was available, which is another nice amenity. More
Great Service, as always Sam was the associate that helped me schedule this routine oil change service and was there when I had the service done as well. He provided great cus Sam was the associate that helped me schedule this routine oil change service and was there when I had the service done as well. He provided great customer service and the service was completed in about an hour. Considering there was an oil change, as well as two recalls done, this was a good wait time. The waiting room is always clean. I appreciate the quick service and friendliness of the staff. More
Oil change They took me right in at my appointment time and were done in a reasonable time as well. Everyone was friendly and polite. The only thing that was a l They took me right in at my appointment time and were done in a reasonable time as well. Everyone was friendly and polite. The only thing that was a little annoying was the TV being too loud. More
Replace satellite antenna Covered under warranty and in an out in under an hour. Sam was friendly and the service was great. I will recommend to my friends and co workers. Covered under warranty and in an out in under an hour. Sam was friendly and the service was great. I will recommend to my friends and co workers. More
NICE, FRIENDLY, POLITE PEOPLE SERVICE DEPARTMENT HAS ALWAYS BEEN VERY HELPFUL AND NOT TOO LONG A WAIT. SNACKS AND DRINKS ARE AVAILABLE. EASY TO SCHEDULE ALSO AND NOT PUSHY ABOUT SERVICE DEPARTMENT HAS ALWAYS BEEN VERY HELPFUL AND NOT TOO LONG A WAIT. SNACKS AND DRINKS ARE AVAILABLE. EASY TO SCHEDULE ALSO AND NOT PUSHY ABOUT FUTURE PROBLEMS THAT MAY NEED SERVICE. More
1st Service Experience with Coastal Kia They were right on time, very thorough in all explanations, and every employee that walked through the waiting area asked if they could get anyone any They were right on time, very thorough in all explanations, and every employee that walked through the waiting area asked if they could get anyone anything. John was great! Highly recommend their Service department. More