Coastal Kia - Service Center
Wilmington, NC
3,414 Reviews of Coastal Kia - Service Center
Sam is absolutely wonderful I will deal with no one else but Sam. He is very professional and always on the job. He makes you feel very at ease when coming in to get your vehicle I will deal with no one else but Sam. He is very professional and always on the job. He makes you feel very at ease when coming in to get your vehicle serviced. More
Great Job Again Guys!! Our driver side wheel well plastic hub came loose and was rubbing on the tire. It was making a terrible noise, we were afraid to drive it, my husband Our driver side wheel well plastic hub came loose and was rubbing on the tire. It was making a terrible noise, we were afraid to drive it, my husband tried to put some of the push buttons in to keep it place, well nothing was going to work except get it to Coastal Kia and let them repair it!! When we took it in there was a rock in our ball bearings also. So they fixed that, replaced the wheel well and we were out of there on our way back home!! It was just that simple!! :) More
Great customer service Everytime I take my car in for routine servicing, the staff is so nice. They are always professional and they always go out of their way to assist me. Everytime I take my car in for routine servicing, the staff is so nice. They are always professional and they always go out of their way to assist me. More
Professional and polite as always. The folks at Coastal Kia always do a top notch job. Very professional and polite. The job is always completed at the first time of asking. The folks at Coastal Kia always do a top notch job. Very professional and polite. The job is always completed at the first time of asking. More
Oil change I went in for my first oil change. Sam W. was very helpful and courteous. I also wanted m transmission checked --they did so and found no problems. I went in for my first oil change. Sam W. was very helpful and courteous. I also wanted m transmission checked --they did so and found no problems. They also washed my car. I left happy! More
The service center did a great job !! Sam is awesome !! Sam and the service department are awesome !! I called Thursday and they got me an appt for Saturday. They are so nice and helpful!! Great customer se Sam and the service department are awesome !! I called Thursday and they got me an appt for Saturday. They are so nice and helpful!! Great customer service !! More
Great Service I am so pleased with the service I got at Coastal Kia from start to finish! Sam met me at the door. We went over the service I wanted and some add I am so pleased with the service I got at Coastal Kia from start to finish! Sam met me at the door. We went over the service I wanted and some additional things to check. Service went the extra mile! I got new rear brake pads. They cleaned my hub caps and brakes front and back. It has not looked this good since I bought it. My Kia no longer has squeaking brakes! I also enjoyed the courtesy van service. Kelly was great! Took me home and picked me up promptly to take me to pick up my car. It was nice not having to sit and wait for my car to be serviced. More
Excellent Service I would like to say thank you to John Wigger, he had the best customer service hands down I had ever received. I definitely will be coming back. Thank I would like to say thank you to John Wigger, he had the best customer service hands down I had ever received. I definitely will be coming back. Thanks. More
It went well Staff was so friendly and pretty efficient. Car wash was a very nice touch and made my day! I don’t remember his name but the employee from my hometow Staff was so friendly and pretty efficient. Car wash was a very nice touch and made my day! I don’t remember his name but the employee from my hometown (south orange, NJ) was particularly helpful and nice. Thanks coastal Kia! More
Simple & quick oil change and wash Friendly and fast, was able to get in and get out within an hour. Service tech was super friendly and helpful in multipoint inspection. Will def retur Friendly and fast, was able to get in and get out within an hour. Service tech was super friendly and helpful in multipoint inspection. Will def return for future service More