Coastal Kia - Service Center

Easy Service! We had a recall item that needed service and a dashboard light that needed addressing. The service guy gave us a time estimate for the recall, checked We had a recall item that needed service and a dashboard light that needed addressing. The service guy gave us a time estimate for the recall, checked the dashboard light and gave us a time estimate for that, and sure enough, our car was ready in the estimated time frame! They even offered us shuttle service instead of the waiting room. We chose to wait based on the time estimate and were very comfortable while we waited. The air conditioning became pretty chilly (it was 40 degrees outside) but they kindly remedied this! Can't ask for better service! More

great service Friendly service and completed ahead of schedule. The dealership is neat and clean an the bathrooms are very clean! I would recommend tthis dealership Friendly service and completed ahead of schedule. The dealership is neat and clean an the bathrooms are very clean! I would recommend tthis dealership to my friends. More

Great team Your service department is outstanding. Bob and all the service department members are great. Need to give a senior citizens discount on new vehicles Your service department is outstanding. Bob and all the service department members are great. Need to give a senior citizens discount on new vehicles or use vehicles would be a great idea. I like your adds. PS I love the coffee. God bless and Merry Christmas Richard & Mary Fimbel More

Awesome Great experience with this dealership from purchase to service. Service waiting area was clean and well stocked with coffee and snacks. Ladies room wa Great experience with this dealership from purchase to service. Service waiting area was clean and well stocked with coffee and snacks. Ladies room was pristine. More

Fast friendly, reliable!! Have had a good relationship with this bunch so far. I'm treated like a person when I come in, not just a customer. Service folk are always courteous Have had a good relationship with this bunch so far. I'm treated like a person when I come in, not just a customer. Service folk are always courteous and helpful with keeping me on track with scheduling and maintenance. Shuttle driver, Bob, is a highlight of service visits... Always a pleasant conversation during transport. All in all I'd say my kia has been a positive purchase. And don't be fooled by lower ratings for price in survey, I think everyone charges too much these days. More

Great customer service. I had a great experience. I was given an estimated time of when the car would be ready and it was done in that amount of time. Bob was very nice and i I had a great experience. I was given an estimated time of when the car would be ready and it was done in that amount of time. Bob was very nice and informative. I would definitely go back to Coastal Kia. More

Oil change Everything was fine except, they forgot to change the sticker for the oil change! That' is why! I only have it a four this time! Everything was fine except, they forgot to change the sticker for the oil change! That' is why! I only have it a four this time! More

My Awesome new Christmas present!!! I met Mr. Pat Koballa and he's nicer in person than on his commercials. He made sure his staff took very good care of me. I met Mr. Pat Koballa and he's nicer in person than on his commercials. He made sure his staff took very good care of me. More

Satisfied customer I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships bu I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships but this one has been good. Will keep going back while I have my Sorento, More

service call due to tire issue signal Professional, thorough and always pleasant. Knowledgeable and willing to work around scheduling. We have had our Sportage and Soul serviced for the la Professional, thorough and always pleasant. Knowledgeable and willing to work around scheduling. We have had our Sportage and Soul serviced for the last six years at this KIA dealership always with positive results. Will continue the same in the future. More