Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Coastal Kia - Service Center
Wilmington, NC
3,429 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,429 Reviews of Coastal Kia - Service Center
Sort by
November 30, 2018
Friendly and quick service! Great service...friendly staff...comfortable waiting area with wifi access....overall wonderful experience. Thank you guys...Great Job!! I'll see you Great service...friendly staff...comfortable waiting area with wifi access....overall wonderful experience. Thank you guys...Great Job!! I'll see you again,in a few months! More
by M JORDAN
Verified CustomerEmployees Worked With
Bob in Service Dept
November 30, 2018
Servicing My favorite part of the visit was Bob the shuttle driver, he was very pleasant to speak with and so very friendly. Thank you, Dee My favorite part of the visit was Bob the shuttle driver, he was very pleasant to speak with and so very friendly. Thank you, Dee More
by COFFEYED92
Employees Worked With
Bob the shuttle driver.
November 30, 2018
Recall upgrade I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. More
by ckcollins
Employees Worked With
Samuel Wiseman
November 29, 2018
Yearly Inspection with a Free Car Wash Everyone was friendly, service a was timely and I appreciated the free car wash and complimentary snacks and beverages in the waiting area. Nice deale Everyone was friendly, service a was timely and I appreciated the free car wash and complimentary snacks and beverages in the waiting area. Nice dealership! More
by DOUBLEBISFREE
Employees Worked With
Not sure of name Bob
November 28, 2018
Great Service I had to take my Optima in for a recall fix and the service was quickly completed and everyone I dealt with was nice and professional. I had to take my Optima in for a recall fix and the service was quickly completed and everyone I dealt with was nice and professional. More
by careyadale
Employees Worked With
Bob
November 28, 2018
Recalls The people there are very nice, friendly and do their job. It 's a breath of fresh air! I trust the company and always expect the best from everyone! The people there are very nice, friendly and do their job. It 's a breath of fresh air! I trust the company and always expect the best from everyone! More
by NSTEILER
Employees Worked With
Bob
November 28, 2018
Happy Customer I was greeted right away and they took the time to explain what had been done. I highly recommend Kia as a brand and Coastal Kia as your dealer. I was greeted right away and they took the time to explain what had been done. I highly recommend Kia as a brand and Coastal Kia as your dealer. More
by GEORGETTEBONDAREK
Employees Worked With
Bob
November 28, 2018
Quickly done right Went in for oil change, and sensor lights (traction and ABS). Problem was found quickly (bad sensor) cover by warranty, front brakes replaced, and tr Went in for oil change, and sensor lights (traction and ABS). Problem was found quickly (bad sensor) cover by warranty, front brakes replaced, and transmission fluid also changed and car washed. I was able to make my 1 PM appointment. More
by jimdieudonne
Employees Worked With
Two service employees.
August 22, 2018
Best service center and associate Sam I bought my used 2014 Soul here in 2016 and have been bringing it here since then for service. Formerly Stevenson Kia, now known as Coastal Kia, the s I bought my used 2014 Soul here in 2016 and have been bringing it here since then for service. Formerly Stevenson Kia, now known as Coastal Kia, the service department is one of the best I've ever used. Sam, at the front desk remembers my name, takes time to explain my car's needs and is very thorough in making sure I know what my car needs NOW and what it will need soon. I drive 60 miles to utilize this dealership service department. More
by Oneill
