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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
3,001 Reviews

3,001 Reviews of Cobb County Toyota - Service Center

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June 02, 2025

While they offered me a no cost loaner since they had to wait on parts for my car, when I picked up my car there was something new wrong with the car that wasn't there when I dropped it off. Have to take it More

by gehr2387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Significant oil leak after routine oil change is not acceptable from Toyota certified auto techs. H More

by JNBARTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
June 01, 2025

I recently visited this dealership for a routine oil change. Unfortunately, the quality of the service was disappointing and raised serious concerns about attention to detail. Later that same day, I not More

by JKINCADE0
Recommend Dealer
No
Employees Worked With
Raven
June 01, 2025

The skid plate was not put on after I had my oil change yesterday. It was missing a bolt and had to take it back to get put on correctly. I appreciate the fastness of the guys changing oil. But when they d More

by VALBOWEN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Generally have had good service. Yesterday was not the normal service. While it was busy, I stood by my car for nearly 30 minutes with service people walking by me without any comm More

by jhbrassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
June 01, 2025

Professional, friendly service. Upfront and reasonable pricing. No appointments required. Prompt service with good operating hours. More

by mgitau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Excellent service, very helpful and friendly. I enjoyed the clean facilities and the staff is always transparent More

by LMENA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Simon was knowledgeable when answering my questions and offering service options, especially when he saw that all of my tires needed replacing. I would love to have him as my service representative again! More

by Tiana0555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

4 new tire installation with balance takes all day with appointment and the car shake like crazy. I guess tire balance is rocket science for these people More

by vanko5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Overall work good. Separate charge to rotate tires as tires had to be removed for brake repair. Double charge ripoff. More

by MDORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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