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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
3,115 Reviews

3,115 Reviews of Cobb County Toyota - Service Center

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July 14, 2025

Simon seemed to get frustrated fairly easily when we were talking. But overall, he did a good job and my car service was finished on time. More

by KAHNMAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Everyone and everything was wonderful. Raven is a fantastic service advisor and I highly appreciate the professionalism and courtesy of the employees at Cobb County Toyota! More

by michaelnemati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Brown
July 14, 2025

Everything went smoothly. I am curious about a recall notice I received. I received the recall notice last week. The service advisor did not mention anything about it. If More

by JTAYLOR49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raven (Service Advisor)
July 14, 2025

Satisfied with the service. as this was my first visit. Only issue was the wait time. More

by sm1426
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

My husband was text upon completion of work not me. Verified my number also. Waiting More

by JNMKENDALL81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Work was performed quickly, but they to get me to do a service that was performed 5000 miles earlier. Would be a repeat service not needed. More

by jackson4253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

My whole family uses Jeff Silvers for their service writer. There is non better. He follows up on the work while it is in progress and keeps us updated. Should the problem still exist after leaving the More

by FDP42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Very rude agent - David Cobb and Manager Zac. Poor customer service. Not coming back. No concern for the customer. More

by issacrubilprabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Claybrooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Simon was very nice and helpful I will definitely go back to Toyota because of him ! More

by BASFAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Very efficient, and the staff are very welcoming! Costas was very helpful, and I was impressed More

by TANXIAOLIANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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