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Cobb County Toyota - Service Center

Kennesaw, GA

4.5
1,713 Reviews

1,713 Reviews of Cobb County Toyota - Service Center

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May 18, 2024

Is a good services center. The only disappointment is that they don't do appts. Is first come first serves. They work relativity fast. More

by lissetagilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Awesome sales manager - Rob! !! JC Cooper, favorite service representative!! Love Cobb County Toyota!! Very happy More

by HIGGINS1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
3.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Amlett
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Simon always takes care of me when I bring my car in for routine maintenance. He's the best! More

by SIDNEY K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Superior service; highly professional in all interactions. I would not consider going anywhere else for service. More

by dale39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

My experience has been getting progressively worse my last two visits were horrible… my previous visit was rushed and vehicle wasn’t even serviced. No post sticker to inform me of my next service date th More

by JUSONE82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Fuller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Always easy and very professional! Simon always does his best and I appreciate his hard work and attitude!!!! More

by DALPAA1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

When I drop my car off at "Toyota" I expect the inner workings of the building to be mostly invisible to me. The fact that collision center and service center are separate and then y'all implied that I d More

by Amazing Devo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keisha at one of the service centers went above and beyond in finding my car and getting the ball rolling. Pay raise for her.
May 17, 2024

Great service! My oil change was expedient! It took less than 45 minutes! My service advisor Anthony was knowledgeable and helpful. More

by Delgretta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Since late 2013 when I purchased my Camry, the service has been excellent. It is so nice to be able to trust a company! I plan to keep on bringing my Camry there until I sell the car or pass on! More

by CCMONT7
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

My previous experience the week before with David Cobb was not good at all. This time was with Zach Claybrooks (I believe) was way better. More

by JERRYBAKER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.