Cobb County Toyota - Service Center
Kennesaw, GA
3,054 Reviews of Cobb County Toyota - Service Center
Great service by the team on a crowded day. Everyone was courteous, attentive and helpful. Everyone was courteous, attentive and helpful. More
Katie was very helpful and courteous. She has always been very helpful. I always ask for her when I bring my car in. She has always been very helpful. I always ask for her when I bring my car in. More
The service was great! Everyone was very friendly and they finished a full service oil change in 15 minutes. Everyone was very friendly and they finished a full service oil change in 15 minutes. More
Had 2 recalls. Only one was addressed. The other recall I was told had to have a part ordered and was supposed to take 2-3 days. It has been 3 weeks. I paid for the Only one was addressed. The other recall I was told had to have a part ordered and was supposed to take 2-3 days. It has been 3 weeks. I paid for the extended warranty but was told I would only be supplied a rental if the repairs took more than a day which it is but I was refused a rental. Still have a fire hazard recall which is not being addressed. More
So this is the regular location to do my oil change and the maintenance of my car, but this last visit the person who took care of me at the beginning was kind of rude, looks that he was having a bad day a the maintenance of my car, but this last visit the person who took care of me at the beginning was kind of rude, looks that he was having a bad day and he look tired as well, so I felt a little bit of attitude. It was the first time I did not feel welcome. At the end of service Carlos took care of the check out and he was really nice. So thank you Carlos!! Don’t remeber the name of the first one, but I hope he’s doing better now. More
Toyota said fix would be 700. Took to another me Janice and they said it didn’t need to be fixed disappointed Took to another me Janice and they said it didn’t need to be fixed disappointed More
Service was excellent and very precise. I love the customer service. Costas did a great job explaining the fault in the vehicle which was the battery. Thanks I love the customer service. Costas did a great job explaining the fault in the vehicle which was the battery. Thanks More
Got us in and out in a fair time frame. However, the morning after getting a tire rotation from the service center, one of the tire sensors notified of low pressure. Surprising to get this However, the morning after getting a tire rotation from the service center, one of the tire sensors notified of low pressure. Surprising to get this considering the techs should be checking tire pressure during their routine inspection. More
They make everything easy and professional. The service on my car was quick and proficient The service on my car was quick and proficient More