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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,902 Reviews

2,902 Reviews of Cobb County Toyota - Service Center

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July 19, 2024

There was a large line and a long wait to be able to drop off my car. The service manager that I worked with originally was good, however the one that helped me when I went to pickup my car was very disinter More

by SHABASHEVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Cobb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

I've been dealing with the dealership since 1997. I'm always happy by the way I'm treated. More

by Roberto Guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Munroe
July 18, 2024

CarMax paid for missing key and fob for the car. Had no idea of costs. Told work would take about and hour and estimate was accurate. More

by holderrd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Todd and his team never disappoint! I appreciate Costas taking such great care of me during drop off and pickup. More

by danielfritschbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Great experience . Quick easy and the consultant was exceptional. I like no reservation required there More

by JAMESCHUMLEY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Quick service, covered all aspects of the service, took less time to complete the brake service than was expected. Very pleased! More

by johnsonken44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

The last three maintenance trips have been awful. Service is not completed as trusted. Obvious nobody there gives a xxxx. More

by LP2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Excellent, professional, very knowledgeable auto service center. I highly recommend them. I will come back again for my next service appointment. More

by benpen231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

I call the afternoon before I went to the shop. J C Cooper is very nice. More

by LEE022051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Always friendly and helpful. Communication is clear and concise. The turnaround time with the service is exceptional. Brenton was awesome as well! More

by BDUB31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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