Cobb County Toyota - Service Center

Simon was wonderful; car was done when he said it would be, very personable. Unfortunately, my car was returned to me (after tire rotation at 6,000 miles) with two small scratches on the driver's door. W be, very personable. Unfortunately, my car was returned to me (after tire rotation at 6,000 miles) with two small scratches on the driver's door. When I showed them to "Zach", he repeatedly told me, "that did not happen here." He was aggressive and rude, and as a result, Cobb County Toyota will never get my business again. Also, I have NEVER been to a dealership for service and had to WALK to get my car. In my experience, the car is ALWAYS driven back into the service bay for the customer's convenience. More

David called to tell me about the service that I needed and gave me two options rather than immediately trying to upsell me on a more expensive service. I've worked with him several times throughout the ma and gave me two options rather than immediately trying to upsell me on a more expensive service. I've worked with him several times throughout the many vehicles I've owned and can't think of a single time that he didn't give me great communication and service. I will continue to bring my 3 Toyotas and 1 Lexus to CCT and will ask for David to take the lead. Thanks for being honest, reliable, and providing excellent service! More

JC was friendly and got me checked in quickly. He texted when my car was ready for pickup. He texted when my car was ready for pickup. More

They took good care of me- the service to my car was done quickly and explained to me. Thank you quickly and explained to me. Thank you More

Service was performed in a timely manner and process was smooth throughout. Waiting area was clean smooth throughout. Waiting area was clean More

Great service Friendly staff Very quick process Shuttle bus was a huge help I will be back and definitely refer to others Shuttle bus was a huge help I will be back and definitely refer to others More

Carlos was very helpful. Service was performed quickly and a detailed explanation of what done was given. Service was performed quickly and a detailed explanation of what done was given. More

The best advise I can give to anyone is stay away from this place. They will ruin your vehicle. It's a nightmare!! Do not go here for vehicle repairs. this place. They will ruin your vehicle. It's a nightmare!! Do not go here for vehicle repairs. More

Had a great experience getting my oil changed and having questions about my hybrid answered questions about my hybrid answered More

My 2023 Rav4 XSE Hybrid was having random issues with front viewing camera (one above the rearview mirror) which was causing several random safety faults with the vehicle. Back in May, I met Simon Chan front viewing camera (one above the rearview mirror) which was causing several random safety faults with the vehicle. Back in May, I met Simon Chan when I brought my Rav4 in for 30K service. I decided to stick with him and build a relationship with him on service versus seeing other service writers on every visit that I make. Simon has been great and I appreciate working with him. The shop was able to definitively diagnose the issue to be the front camera and replaced it. So far, I have driven the car for 30 minutes without issues. Previously, after 10 - 15 minutes, the car would start to display safety system errors. So far so good and hoping it will stay that way. More