Cobb County Toyota - Service Center

Oversized plug was used after the oil change The service technician was a jerk about it service technician was a jerk about it More

We have bought 5 cars from Cobb County Toyota. The service department is very important to us! Cobb County Toyota's service department has always done well for us. The service department is very important to us! Cobb County Toyota's service department has always done well for us. More

xxxx poor service director without common sense will overcharge you with bogus diagnostic fee added on after work done beware-D rated on better business bureau overcharge you with bogus diagnostic fee added on after work done beware-D rated on better business bureau More

It took only 13 mins for service but not told to look for email=1 hr email=1 hr More

JC is always thorough and I aways get a clear explanation of work being done. of work being done. More

I took my 2022 manual Tacoma in for issues revolving around shifting in and out of gear. I suspected it was either the clutch or slave cylinder. Toyota stated that I needed a new clutch and transmissi around shifting in and out of gear. I suspected it was either the clutch or slave cylinder. Toyota stated that I needed a new clutch and transmission. I paid for the clutch, Toyota covered the transmission. I fully believe the transmission was fine and Toyota just wanted to scam corporate out of warranty work hours. After repairs my Tacoma never felt the same and was very difficult to shift while driving. I took it back to service stating that I believe the slave cylinder is bad. They kept it for a few days and kept implying that there was nothing wrong with the vehicle. After giving up on them to find a solution, I asked them to replace both the master and slave cylinders for the transmission. I had to pay for it out of pocket. But once I got my truck back the second time, it drives much better. Toyota failed to diagnose the issue, told me there wasn’t a problem at all, and one of the technicians STOLE my lug wrench while my truck was in for service. Had I known the service department would be so shady and dismissive, I would’ve bought my Tacoma from another dealership. Proceed with caution. Don’t fully believe their service advisors. They lack proper training and likely can’t help you unless you can diagnose the issue yourself. They may likely steal your belongings as well. More

Professional all around from sales to service. Jeff Silvers' service is extraordinary and has earned my trust. Jeff Silvers' service is extraordinary and has earned my trust. More

Good visit, service tech was very nice. . He kept me updated about my car, good communication . He kept me updated about my car, good communication More

Kyle and the entire service center are awesome. The waiting area is also super nice with desks and power so you can work while you wait. The waiting area is also super nice with desks and power so you can work while you wait. More

Had a morning appointment at CCT but towing said none was made, so it took longer and was more enervating than necessary. Once in the shop, all the service personal were efficient and pleasant. No complaints made, so it took longer and was more enervating than necessary. Once in the shop, all the service personal were efficient and pleasant. No complaints with them. More