Cobb County Toyota - Service Center
Kennesaw, GA
3,077 Reviews of Cobb County Toyota - Service Center
Simon is great to work with. Always explains what needs to be done. Been going to CCT since 1994. Sales, service and parts always helpful. Would recommend dealership to all of ou Always explains what needs to be done. Been going to CCT since 1994. Sales, service and parts always helpful. Would recommend dealership to all of our friends and family. More
Originally, I was told that it would take 3-4 hours to complete recall. We left the vehicle and I called after 5 hours and was informed that vehicle would be ready in 30 minutes. When I arrived, Jeff conf complete recall. We left the vehicle and I called after 5 hours and was informed that vehicle would be ready in 30 minutes. When I arrived, Jeff confronted me and instead of being polite, he rudely asked "who told you that?" and then rudely stated it would be another 45 minutes. Vehicle was finally ready after 6.5 hours and the dashboard has grease/black marks on it. Worst service ever from a Toyota dealer. More
Did not receive a 5 star due to lack of updates from Service Advisor….. had to repeatedly call for updates…. Not Professional Service Advisor….. had to repeatedly call for updates…. Not Professional More
Nice guys. Patient and communicative. Got new tires and a repair on a strut. Honest. Patient and communicative. Got new tires and a repair on a strut. Honest. More
Service was good. Took a little longer than expected (1 1/2 hrs) but it was a holiday week. Took a little longer than expected (1 1/2 hrs) but it was a holiday week. More
Jeff was super helpful, very courteous and knowledgeable. He answered all my questions and got my truck fixed sooner than expected. He answered all my questions and got my truck fixed sooner than expected. More
Mr. Carlos Ortega, the service rep, is always very very courteous and presents with a smile. He let us know how long the service would take and he was spot on. courteous and presents with a smile. He let us know how long the service would take and he was spot on. More
Service has always been quick and efficient with great communication. I appreciate their flexibility and willingness to do what is right! communication. I appreciate their flexibility and willingness to do what is right! More
All of the service desk workers were very nice and willing to answer any questions that I had about anything specific about auto parts and my car in general. willing to answer any questions that I had about anything specific about auto parts and my car in general. More
FAst and reliable service , we come here all the time and appreciate how well we are taken care of appreciate how well we are taken care of More