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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
3,031 Reviews

3,031 Reviews of Cobb County Toyota - Service Center

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November 18, 2023

Was not consulted on price for trim piece under engine compartment prior to installation. Juan went off to lunch and message that car was ready didn't get to me for 20 to 25 minutes afterward. More

by ARKATMAR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Very efficient in processing its service on high volume days. waiting area very well kept. More

by PMACHA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

I always take my car to Cobb County Toyota for service. I had a good experience this time again. More

by bsmith9958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Friendly, professional and courteous customer service. The associate was very knowledgeable and explained everything thoroughly. More

by diana_lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Everyone always extremely nice, good service. Have used this dealership since 2005 when I bought my vehicle More

by CRIGGIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

As always quick service with no drama. Always a pleasure to have the vehicle serviced here More

by COWBOYUPY2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

-lease ask the person moving my car to service to not adjust my seat and mirrors. And if you remove messages, please put back where the system was before the adjustment. More

by beauchamp0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Was told our routine maintenance wait would be about an hour. It was 2 1/2?” hours! When they finally got to it, the routine maintenance job was done correctly at the quoted price. So: long wait More

by RUBINSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Very professional and courteous. The estimation of the time it would take was very good. I was informed about findings. Very good service. More

by FLAMINGOGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Great efficient service and friendly care. Fixed my problem and got my vehicle back the same day. More

by dmwpalacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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