Cobb County Toyota - Service Center

Everyone always extremely nice, good service. Have used this dealership since 2005 when I bought my vehicle Have used this dealership since 2005 when I bought my vehicle More

As always quick service with no drama. Always a pleasure to have the vehicle serviced here Always a pleasure to have the vehicle serviced here More

-lease ask the person moving my car to service to not adjust my seat and mirrors. And if you remove messages, please put back where the system was before the adjustment. adjust my seat and mirrors. And if you remove messages, please put back where the system was before the adjustment. More

Was told our routine maintenance wait would be about an hour. It was 2 1/2?” hours! When they finally got to it, the routine maintenance job was done correctly at the quoted price. So: long wait hour. It was 2 1/2?” hours! When they finally got to it, the routine maintenance job was done correctly at the quoted price. So: long wait for good work at fair prices. More

Great efficient service and friendly care. Fixed my problem and got my vehicle back the same day. Fixed my problem and got my vehicle back the same day. More

Very professional and courteous. The estimation of the time it would take was very good. I was informed about findings. Very good service. The estimation of the time it would take was very good. I was informed about findings. Very good service. More

Service by Costas Hernandez was terrific = informed,explained ,and delivered. Thanks too= Bryan = Service shuttle. informed,explained ,and delivered. Thanks too= Bryan = Service shuttle. More

Always a great service experience with Jeff Silvers! Our family is a long time customer of the Cobb County Toyota service department. Our family is a long time customer of the Cobb County Toyota service department. More

Service advisor Costas was horrible. It’s making me reconsider if I want to continue to get service at Cobb county Toyota. he claimed I had an appointment but after 3 hrs of service time It’s making me reconsider if I want to continue to get service at Cobb county Toyota. he claimed I had an appointment but after 3 hrs of service time for 4 tires an alignment and an oil change he wanted to laugh when I asked if I had a service appointment. He never produced any documentation of the appointment. Then he claimed that I was 15 mins late, Which I called and told him that I had a dead battery and I would be late. He should have told me that it would be a 3 hr service. Then he said my truck would be finished by 1pm at the latest. It was 130 when they finished. I asked for a discount for the 3 hour svc and he laughed and said absolutely not like he had a chip on his shoulder. I will check to see if he gave me the initial discount that he promised b4 svc. Lastly all the other svc reps came in the wait area to talk to their ppl. No he calls me on the phone to talk to me about my truck . his cust svc skills are horrible. He just says ‘I got you’. What does that mean? Whatever this infuriating. I believe in customer svc excellence More

Great job. Except why do they change my settings on my ac and radio when they are only in my car for a minute? Very frustrating. Except why do they change my settings on my ac and radio when they are only in my car for a minute? Very frustrating. More