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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
3,027 Reviews

3,027 Reviews of Cobb County Toyota - Service Center

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November 18, 2023

Everyone always extremely nice, good service. Have used this dealership since 2005 when I bought my vehicle More

by CRIGGIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

As always quick service with no drama. Always a pleasure to have the vehicle serviced here More

by COWBOYUPY2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

-lease ask the person moving my car to service to not adjust my seat and mirrors. And if you remove messages, please put back where the system was before the adjustment. More

by beauchamp0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Was told our routine maintenance wait would be about an hour. It was 2 1/2?” hours! When they finally got to it, the routine maintenance job was done correctly at the quoted price. So: long wait More

by RUBINSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Great efficient service and friendly care. Fixed my problem and got my vehicle back the same day. More

by dmwpalacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Very professional and courteous. The estimation of the time it would take was very good. I was informed about findings. Very good service. More

by FLAMINGOGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Service by Costas Hernandez was terrific = informed,explained ,and delivered. Thanks too= Bryan = Service shuttle. More

by QUIDDITCH68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan = shuttle service
November 16, 2023

Always a great service experience with Jeff Silvers! Our family is a long time customer of the Cobb County Toyota service department. More

by WELISCHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Service advisor Costas was horrible. It’s making me reconsider if I want to continue to get service at Cobb county Toyota. he claimed I had an appointment but after 3 hrs of service time More

by DL_WORLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Costas Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Great job. Except why do they change my settings on my ac and radio when they are only in my car for a minute? Very frustrating. More

by shon_blanchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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