Cobb County Toyota - Service Center

Went in for my 5k mile service. Tech spilt oil all down the front of my engine & did not fill to the correct level. Also the blower fan for the a/c & heater was making a scrubbing sound. I made sure it was the front of my engine & did not fill to the correct level. Also the blower fan for the a/c & heater was making a scrubbing sound. I made sure it was not debies.When my truck was returned from service the underwriter said it was debrie and it was no longer making the noise, I new this could not be true so I had the underwriter walk with me to my truck & sure enough it was still making the sound. When I asked how long will it take them to repair it he said 2-3 hour. I asked why because it is held on by just 3 screws & 2 wire connections. His reply was because all the service tech went to lunch. So after going home without getting the repairs, I call another dealership about scheduling to get this fan blower replaced. This dealer adviced me that on my model truck there is a Service Alert Warning about the blowers being bad & I am now waiting for the part to come in. I will never go back to Cobb County Toyota. I bought my truck from them & they said it would come with a full tank of gas when I bought it but they only filled it up half-way. I told the saleman Greg Roy but he didn't show any consern. I also let Toyota know about this on my surveys but no responds. More

I brought in my six week old Toyota Tundra Double Cab today, July 6, 2006 because my secondary remote was not working and had rust and corrosion through it. I was told by the assistant service manager R today, July 6, 2006 because my secondary remote was not working and had rust and corrosion through it. I was told by the assistant service manager Russell Graff and the general sales manager that I must have jumped in a pool or something with it. When I argued that I never even used it, I was told that remotes aren't part of the bumper to bumper warranty. When I got upset, I was told to leave. Basically, I just spent 25 grand and six weeks later was told I was a liar and to get out. Great customer service. More