Cobb County Toyota - Service Center

Excellent customer service, wait time was on point. Courageous and polite, not alot of wait time Courageous and polite, not alot of wait time More

Claude Henry and everyone at this dealership provided great service. I got car that I love ! great service. I got car that I love ! More

I always take my vehicle to be serviced by Toyota! The customer service is amazing! The customer service is amazing! More

I completely trust the service team at Cobb Toyota to help keep our cars on the road. They are always on their game to get us through efficiently and with clarity through the process. help keep our cars on the road. They are always on their game to get us through efficiently and with clarity through the process. More

Great service and my serviceman Austin is the best. Always meets my expectations and great prices. Always meets my expectations and great prices. More

You guys always do a great job and I really appreciate the good work and taking care of my truck. the good work and taking care of my truck. More

Someone called to schedule an appointment for an oil change. I thought, “why not?” The appointment was for this past Saturday at 11:20 am. I arrived a few minutes early and waited several minutes for t change. I thought, “why not?” The appointment was for this past Saturday at 11:20 am. I arrived a few minutes early and waited several minutes for the service person with whom I had the appointment to come to her desk. After I was checked in, I was told the wait would be between 1.5 and 2 hours. So I don’t understand the purpose of scheduling an appointment. If I make dinner reservations at a restaurant and then upon arrival I’m told there will be a 1.5 to 2 hour wait, that would be completely unacceptable. So why is it different at Cobb County Toyota? I erroneous assumed that my car would be taken right away; otherwise, again, what is the purpose of having an appointment? After waiting in the waiting area for about 15 minutes, I decided to just get my vehicle returned, and I left. In the past, I’ve just shown up for service and understand there may be a lengthy wait. I learned my lesson and will not schedule an appointment for service until you start actually honoring appointments. You can do better. Much better. More

I arrived Saturday to drop off my car for a Monday appointment, and my service advisor said he would try to work it in that day. To my very pleasant surprise the car was ready Saturday afternoon. JC C appointment, and my service advisor said he would try to work it in that day. To my very pleasant surprise the car was ready Saturday afternoon. JC Cooper gave me a concise explanation of my repairs. More

Always great experience at Cobb County Toyota. My service advisor, JC, is always on top of his game and I have complete trust in his advice and recommendations . My service advisor, JC, is always on top of his game and I have complete trust in his advice and recommendations . More

Car was ready as told and staff was quick to answer questions. No issues with service in the regular maintenance visits. questions. No issues with service in the regular maintenance visits. More