Cobb County Toyota - Service Center

Great experience with all at CC Toyota. Sales staff, financial and management were all world class! Sales staff, financial and management were all world class! More

They perform good service, but plan to wait. Figure on 2 hours for an oil change. If you book service for issues (they do not take appointments for basic service like oil changes), plan to have Figure on 2 hours for an oil change. If you book service for issues (they do not take appointments for basic service like oil changes), plan to have a way to get home. Even booking on line for having a loaner car is worthless. They do not have enough loaners and you will not get one. I was told that the on line system does not reserve a car, and they only have around 20 loaners. They likely do over 100 services a day, so it’s not likely to get one. They do good work, but it is not convenient. Buy your car from them as I have for 3 vehicles, but find another place for service. More

Katie in customer service goes above and beyond. That is it all I have to say That is it all I have to say More

Very quick service was vey surprised and happy excellent experience Would recommend the service department experience Would recommend the service department More

No surprises. warranty work to replace seat sensors took several hours while 30K service was around an hour. warranty work to replace seat sensors took several hours while 30K service was around an hour. More

I made a mistake and made an appointment with Marietta Toyota. The service fellow read my email and pointed that out . But he said no problem and worked my service in!! 2 hours later my 35K check was d Toyota. The service fellow read my email and pointed that out . But he said no problem and worked my service in!! 2 hours later my 35K check was done and I was back on the road!! Great attitudes with all Ireps I met. More

I have always had a great experience but not this time. It was the man that helped me. All I can say is I felt like I was an inconvenience to him. As I was checking out, I told him I had a coupon. He immed It was the man that helped me. All I can say is I felt like I was an inconvenience to him. As I was checking out, I told him I had a coupon. He immediately stated, he now had to reprint my invoice and I needed to step aside until he could take care of it. He then walked away and I was told to always tell them first that I have a coupon. I felt as though I was a huge inconvenience to him. I own a retail business and presenting a coupon should not be an inconvenience. I think his attitude started when I did not want to do the 90,000 mike -$500 complete checkup. I have never felt so scolded as I did that day. Now deciding if I need to go somewhere else after 10+ years at your shop. Plus my service light is still on after my oil change. I don’t want to go back. More

I had an excellent experience with the dealership staff. Dwayne and Bernard were very professional. Dwayne and Bernard were very professional. More

Katie Fuller was super helpful and friendly! She explained everything in an easy-to-understand language and reassured me about the work getting done. 5/5 stars! She explained everything in an easy-to-understand language and reassured me about the work getting done. 5/5 stars! More

Good service. Seems that the check in process could be more streamlined and expedited. A service person may be occupied that you are sent to and there are plenty Seems that the check in process could be more streamlined and expedited. A service person may be occupied that you are sent to and there are plenty others not helping customers get checked in. More