Cobb County Toyota - Service Center
Kennesaw, GA
3,072 Reviews of Cobb County Toyota - Service Center
Love the service department punctuality and taking care of my car. They alert me when there is an issue and discuss best next steps. of my car. They alert me when there is an issue and discuss best next steps. More
Appointments are always efficient and car is serviced in a timely fashion with friendly service. Thanks for great customer service! a timely fashion with friendly service. Thanks for great customer service! More
The appointment I originally scheduled on Monday was not scheduled correctly and it took me three days and over an hour on the phone the third day to get everything set up correctly. I still have very low c scheduled correctly and it took me three days and over an hour on the phone the third day to get everything set up correctly. I still have very low confidence that I’m going to show up on Monday morning and things will be in place that need to be taken care of. More
3 stars because Anthony Sullivan did a solid job helping me get help to fix the issue of my drivers power seat randomly failing. However, when my vehicle was returned to me at the end of the diagnostic, the me get help to fix the issue of my drivers power seat randomly failing. However, when my vehicle was returned to me at the end of the diagnostic, the seat adjuster protective panel was loose and hanging from the front edge with a gap between the seat and panel, instead of being flush and secured due to a broken clip. I also found plastic pieces on my floor mats from what I’m assuming were trim pieces that snapped in the removal of the seat. Plus one of the front shield components on the left track was cracked. I came to the dealership still able to sit in the chair, but left even more cramped after they could not put the chair back to the position I arrived in. Now I am managing with thigh cramps while driving until the seat can be repaired. I appreciate my service advisor, but I now know I cannot trust the dealership to handle things like trim/upholstery/interior repairs because the techs will break pieces and not make mention of it. Instead they will put things back together hoping the customer doesn’t notice. More
I had bought 4 new tires about a month ago and I noticed some shaking while I drive. I took it in to have the tires re-balanced and they found a bad tire. They replaced and now all is good. some shaking while I drive. I took it in to have the tires re-balanced and they found a bad tire. They replaced and now all is good. More
Anthony is GREAT, very attentive/ not trying to upsell you. Plesant to work with, very knowledgeable, you. Plesant to work with, very knowledgeable, More
Switched from Marietta Toyota to CC Toyota last year. Excellent service! Carlos is always friendly and helpful! Excellent service! Carlos is always friendly and helpful! More
When I arrived was packed of people, but they all worked really quick and organize really quick and organize More
Mr. Cobb was great! Very pleasant. Very informative. Made sure I was taken care of. sure I was taken care of. More
The Cobb Toyota team did a great job of getting the essentials for my car taken care of in a timely fashion. I bought my Highlander at Marietta Toyota Used. But I always take ti to the folks at Cobb To essentials for my car taken care of in a timely fashion. I bought my Highlander at Marietta Toyota Used. But I always take ti to the folks at Cobb Toyota. They are always pleasant and get me out briskly. More