Cobb County Toyota - Service Center

The service lady named Raven help us. very pleasant and great personality.explained everything we needed done,and made our visit comfortable! very pleasant and great personality.explained everything we needed done,and made our visit comfortable! More

was told over the phone earlier in the week that i couldn't get my Corrolla Cross Airbag recall, fixed on a Saturday appointment only between Mon-Friday due to staffing issues, and when i came in for couldn't get my Corrolla Cross Airbag recall, fixed on a Saturday appointment only between Mon-Friday due to staffing issues, and when i came in for my regular maintenance check on Saturday at 8am that they could fix it but it would take all day ,i stated that it wasnt what i was told earlier in the week, and then after some back and forth conversation, i told the rep if i had known this i could of made arrangements, this is the second time the airbag issue has not been resolved, i brought it last time you had the vehicle all day , and didnt fix the issue again!!! More

The issue with my car was not typical . "a yup can take care of that", did not pertain. You will have to leave your car so we can go through steps to figure out the problem. The explanat "a yup can take care of that", did not pertain. You will have to leave your car so we can go through steps to figure out the problem. The explanation for the issue, the possible ways to handle it, were clear and honest. an experience that creates trust! thank you! More

I went to the dealership yesterday to get an oil change. Katie, the service advisor told me there was aI went to the dealership yesterday to get an oil change. Katie, the service advisor told me there was a Katie, the service advisor told me there was aI went to the dealership yesterday to get an oil change. Katie, the service advisor told me there was a recall. She said she did not have the manpower to do the recall. I said OK we can do that at another time. After the oil change, I signed my paperwork and I left. When I got home, I looked at my paperwork, and Katie stated that she explained the recall, and I declined to have it done. It also states that she explained the importance of the recall. That is also not true. I do plan to speak with the Service manager Monday morning about this.I’m almost attempted to post this so all your customers can see. This is so sad. I have purchased two cars from Cobb County Toyota since I moved to the area. And then I get this. Very very disappointed. More

Very fast despite being busy. Service team honest and professional and Leo’s you informed. Service team honest and professional and Leo’s you informed. More

I now drive 30 miles for service because Cobb County Toyota meets my 2015 Avalon's needs. I have purchased 4 Toyotas from there and am thoroughly satisfied with the professionalism, sales and service. Toyota meets my 2015 Avalon's needs. I have purchased 4 Toyotas from there and am thoroughly satisfied with the professionalism, sales and service. More

Great service from David Cobb, always takes care of your needs. He’s a valuable asset. needs. He’s a valuable asset. More

The service was prompt and good and good recommendations. They were courteous and waiting longue and facilities were good They were courteous and waiting longue and facilities were good More

If I could get 0 I would. Brought Toyota rav4 2024, I called to schedule and said I should be cover but advisor Brenton who not let me finish, I was not happy to bought a new Brought Toyota rav4 2024, I called to schedule and said I should be cover but advisor Brenton who not let me finish, I was not happy to bought a new car from cobb county and could not repair the new tires. Brenton who said must replace and gave couples high prices up $250 not included tax. When I left, I already mention put me some air so I could drive home. But not. Services and customer services the worst. More

Excellent repair work and customer service. JC is a great service advisor to work with JC is a great service advisor to work with More