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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
3,129 Reviews

3,129 Reviews of Cobb County Toyota - Service Center

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September 24, 2024

Was not allowed to use my $100 Bucks Coupon despite getting a service (brake service and oil change) that totaled over $350. More

by O.Hi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Merrick was extremely patient in helping me get my truck after the service center had closed for the day. More

by Kitchensjustin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merrick
September 23, 2024

Always professional and they keep me informed during the analysis and repair. They set my expectations for a repair and also helped me out during the car pickup. More

by mhart77
Recommend Dealer
Yes
Employees Worked With
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

The service I received was very exceptional. The lady that took care of me was very nice and kept me updated with the additional service that was recommended. She handled my approved additional More

by RALPH.KOWALKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

While I was so grateful for the speedy completion of my vehicle, I had a hard time understanding why the labor costs would be $900. How much do you charge for an hour? It was dropped off Friday at 4 p.m. a More

by GREATKATE008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Not sure I like that the appt needs to be with the service person that's answers the phone--given for me, the earlier the better (opening time) so having to bring the car in earlier to meet the servic More

by CHRISTINE.COFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Austin was very helpful and very knowledgeable with the issues I brought up to him and was able to solve the problems More

by WETHEPEOPLEJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

The service experience was great as usual. The service advisor Austin did a great job explaining our options for service! More

by MHALL0052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Zach was wonderful. He helped me get my car back in shape and running smoothly. More

by ORCHIDSHOALAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Simon is always upbeat, super helpful, and efficient. He communicates well whether describing a needed repair or sharing a promotional event. More

by S.L.BRUTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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