Cobb County Toyota - Service Center
Kennesaw, GA
3,129 Reviews of Cobb County Toyota - Service Center
Merrick was extremely patient in helping me get my truck after the service center had closed for the day. after the service center had closed for the day. More
Always professional and they keep me informed during the analysis and repair. They set my expectations for a repair and also helped me out during the car pickup. analysis and repair. They set my expectations for a repair and also helped me out during the car pickup. More
The service I received was very exceptional. The lady that took care of me was very nice and kept me updated with the additional service that was recommended. She handled my approved additional The lady that took care of me was very nice and kept me updated with the additional service that was recommended. She handled my approved additional approvals and got them taken care of and got me out in very timely manor. More
While I was so grateful for the speedy completion of my vehicle, I had a hard time understanding why the labor costs would be $900. How much do you charge for an hour? It was dropped off Friday at 4 p.m. a vehicle, I had a hard time understanding why the labor costs would be $900. How much do you charge for an hour? It was dropped off Friday at 4 p.m. and ready the following morning by 9 a.m. It was an enormous expense to me, as we are all dealing with extreme financial burdens these days. I can not see myself returning here for maintenance or service based on the exorbitant labor costs. I can't afford it. More
Not sure I like that the appt needs to be with the service person that's answers the phone--given for me, the earlier the better (opening time) so having to bring the car in earlier to meet the servic service person that's answers the phone--given for me, the earlier the better (opening time) so having to bring the car in earlier to meet the service person's schedule--not going to always be convenient for me; however, Katie was great! I've never been offered a rental at no charge and at today's costs to maintain a vehicle--that was fabulous, convenient and greatly appreciated. More
Austin was very helpful and very knowledgeable with the issues I brought up to him and was able to solve the problems issues I brought up to him and was able to solve the problems More
The service experience was great as usual. The service advisor Austin did a great job explaining our options for service! The service advisor Austin did a great job explaining our options for service! More
Zach was wonderful. He helped me get my car back in shape and running smoothly. He helped me get my car back in shape and running smoothly. More
Simon is always upbeat, super helpful, and efficient. He communicates well whether describing a needed repair or sharing a promotional event. He communicates well whether describing a needed repair or sharing a promotional event. More