Back

Cole Valley Cadillac

Warren, OH

4.6
197 Reviews
Contact Dealership

4111 Elm Road NE

Warren, OH

44483

Directions

By Type

Showing 197 reviews

June 30, 2026

I love Cole Valley professional and trustworthy, I know we will get a good car from them More

by jckover2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Cole Valley Cadillac responded

Thank you for highlighting our professionalism and trustworthiness. We’re honored to help you find a great Cadillac and look forward to assisting you again. Grace Cole Internet Manager graceh@colecars.net

June 20, 2026

This wasn’t very well at all. What to want to know? I will let you know if you care. More

by fajanowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Stowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Cole Valley Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Grace Cole Internet Manager graceh@colecars.net

June 18, 2026

Always courteous & efficient All from sales to service are kind & patient w questions. Cole's have been our friends for years. More

by NOBLEROG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Cole Valley Cadillac responded

Thank you for your five-star feedback and for trusting our Cadillac team for so many years. We’re pleased to hear that our sales and service staff have been courteous and patient with your questions. We value your friendship and look forward to welcoming you back soon. Grace Cole Internet Manager graceh@colecars.net

June 17, 2026

Great service…. Every one was nice to me. I trust Cole Valley with my car. I am a widow and they changed my tires and checked inside the hood. No worries. T More

by jroskos55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Cole Valley Cadillac responded

It’s wonderful to hear that our team made you feel comfortable entrusting us with your Cadillac CT5. Thank you for letting us handle your tire change and inspection under the hood. Grace Cole Internet Manager graceh@colecars.net

June 11, 2026

Service is great and helpful, people are nice. Dealership is clean and well maintained and clean. More

by dnyitrai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Cole Valley Cadillac responded

Thank you for highlighting our service team’s helpfulness and our clean facility. We’re pleased our staff made your Chevrolet service visit a positive experience. We appreciate your trust in our team for your Chevrolet service. Grace Cole Internet Manager graceh@colecars.net

June 08, 2026

They were quick and got me in at my appointment time. And the people were friendly and quick More

by MAIESETERRY663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Cole Valley Cadillac responded

It’s great to hear we met your appointment time and that our team was both welcoming and efficient. Thank you for trusting us with your Chevrolet Equinox, and we look forward to your next visit. Grace Cole Internet Manager graceh@colecars.net

June 07, 2026

Excellent service explained all my questions I asked about my car. He spent time telling me all about my Optiq and to calll him any if I needed I had any more help. More

by ELEANORSLOBAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer
Jun 08, 2026 -

Cole Valley Cadillac responded

It’s great to hear our team took the time to answer all your questions about your Cadillac. We appreciate you choosing us for your new vehicle. Please feel free to reach out anytime if you need further assistance. Grace Cole Internet Manager graceh@colecars.net

June 05, 2026

Jarred was great. Appreciate him coming in on his day off. However, the car was not filled with gas as I asked, and would have expected. No tire shine on tires. Afte More

by Danpgh58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred Maderitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

Cole Valley Cadillac responded

While we are very happy to hear that Jarred provided you with such a positive experience, we are sorry that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly to discuss this matter in more detail. We would appreciate the opportunity to address your concerns. Grace Cole Internet Manager graceh@colecars.net

June 02, 2026

They didn't wash the car alfter it was done. .Everyone by are...We bought the car from you in 2020 More

by BIGFLY82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Maderitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cornicelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

Cole Valley Cadillac responded

Thanks for sharing about your experience with Cole Valley Cadillac. We are sorry to hear you weren't fully satisfied with your experience. Thank you for bringing it to our attention. We appreciate your business and hope to see you again! Grace Cole Internet Manager graceh@colecars.net

June 02, 2026

I always enjoy bringing my car here. Everyone is so professional This is my third Cadillac so I’ve been here often-not for problems but just service. More

by karenkads1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Cole Valley Cadillac responded

Thank you for choosing us again for service on your third Cadillac XT5. We’re pleased our team maintained the professional experience you expect. We look forward to welcoming you back soon. Grace Cole Internet Manager graceh@colecars.net

2
...