Cole Valley Cadillac

I walked in to just browse for a new car. I walked out with a beautiful SRX, and I couldn't be happier. I have had Chevrolets all my life. I do believe I will return as a Cadillac buyer. Thank you Carl. with a beautiful SRX, and I couldn't be happier. I have had Chevrolets all my life. I do believe I will return as a Cadillac buyer. Thank you Carl. You and the staff couldn't have been more accomidating. More

Chris is an amazing salesman, he went above and beyond to find a car for me, exactly what I wanted and in my price. His customer service is outstanding, he is friendly and very accommodating. Not only WILL find a car for me, exactly what I wanted and in my price. His customer service is outstanding, he is friendly and very accommodating. Not only WILL I recommend this dealership I am going to send all my friends to Christopher!!! More

Just leased a new Cadillac SRX at Cole Valley in Warren, OH. The sales associate- Sean McBane did an excellent job in representing the Cadillac product line and was very knowledgeable about the equipment on OH. The sales associate- Sean McBane did an excellent job in representing the Cadillac product line and was very knowledgeable about the equipment on the SRX. Sean was not only friendly, but very patient with us during the leasing decision to get us the best payment possible. He followed up with us via phone and email to provide us with the current deals. The staff provided us with extraoedinary customer service that you would expect when buying a Cadillac. The total experience was hassle free and we highly recommend Sean McBane and Cole Valley for your next purchase or lease on a Cadillac. Regards, John and Sherry More

Sean McBane and Cole Valley were a pleasure to deal with. Sean is very knowledgeable about the vehicles and our experience was pleasant. We would gladly shop there again and recommend Sean and Cole Valley Sean is very knowledgeable about the vehicles and our experience was pleasant. We would gladly shop there again and recommend Sean and Cole Valley More

Great experience with Jeffery Rogner he made the new vehicle purchase very easy and hassle free. I love my new 2013 CTS Coupe and would recommend cole valley to anyone looking for a new or used Cadillac vehicle purchase very easy and hassle free. I love my new 2013 CTS Coupe and would recommend cole valley to anyone looking for a new or used Cadillac. More

I have never liked dealing with salemen, but with the exception of Carl, he was excellant, he came off very nice, very personable. He answered all the questions that I had gone in there with and made me exception of Carl, he was excellant, he came off very nice, very personable. He answered all the questions that I had gone in there with and made me feel like I wasn't a pain about it. When we showed him the vehicle we were interested in, he had us take the car for a drive to see how it handled and explained all the options on the vehicle, how to use them and set them up, just full of information about the two vehicles we were looking at. Once we decided on what one we wanted, he did everything possible to get us that vehicle, they call around to see if he could get us exactly what we were looking for and just before we left the dealership they had already located it. We came back in and finished the paperwork. He was one of the most helpful salesmen I had ever had dealings with. We are very pleased with our CTS 2 door coupe and Carl. We have even recieved follow up calls on how we like our new car, which I think is great. Thanks again Sincerely Michele Koches/Joseph Soltis More

Carl was great he gave me my space and helped me with everything I needed. He helped me find the right car that would fit my needs. I would gladly recommend him going forward. everything I needed. He helped me find the right car that would fit my needs. I would gladly recommend him going forward. More

Very Professional and knowledgeable on the inventory. His courtesy was superb and his follow ups are perfectly timed. I would recommend Mr. Rogner to anyone looking for a vehicle. His courtesy was superb and his follow ups are perfectly timed. I would recommend Mr. Rogner to anyone looking for a vehicle. More

This is not my first experience with Cole Valley and that is why I continue to buy from this dealership. This experience was buying a new Cadillac. Everyone was very friendly. Rand was very helpful in fin is why I continue to buy from this dealership. This experience was buying a new Cadillac. Everyone was very friendly. Rand was very helpful in finding me the exact car that I wanted. His knowledge of my vehicle was extensive. There were a couple of paint chips that the service department fixed "like new". When I picked up my car, Rand went over all of the inside and outside features. It was very helpful. I feel that the price they gave me for my trade and the price of the new vehicle was fair. Also, Sharon, that did the paperwork was very efficient. I would definately recommend this dealership. Thank you all. Don Jarvis More

I purchased my first brand new car from Joe Sember at Cole Valley Motors in 1998. Since then, I have purchased / leased 6 additional new Pontiacs and Cadillacs from this dealership. I moved to the Clevel Cole Valley Motors in 1998. Since then, I have purchased / leased 6 additional new Pontiacs and Cadillacs from this dealership. I moved to the Cleveland area in 2000 and I still come back to Cole Valley to purchase my vehicles. This dealership does not want to just sell you one car, they want to sell you your next 10+ cars. This is clearly demonstrated through Cole Valley's customer service in all departments (Sales, Parts and Service). You leave this dealership and feel that you have been taken care of. There is a personal approach to all aspects of the sales and service processes. There is very little negotiation at this dealership. All of the pricing has been very upfront and the value on all of my trades have beat the large volume dealerships. The Cole Family and Joe Sember have mastered relationship selling in the automotive dealership market. I purchase my cars from them because I know if I have a problem or need something, I will be taken care of. My last Cadillac that I purchased from Joe Sember was driven to my home in Aurora, because I couldn't get off of work to come pick it up. It is the little extras that add up. I have shared this with friends and family and they also have had the same experience with Cole Valley. More