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Cole Valley Cadillac
Warren, OH
239 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 239 reviews
June 02, 2026
They didn't wash the car alfter it was done. .Everyone by are...We bought the car from you in 2020 .Everyone by are...We bought the car from you in 2020 More
by BIGFLY82
Verified Customer
June 02, 2026
I always enjoy bringing my car here. Everyone is so professional This is my third Cadillac so I’ve been here often-not for problems but just service. Everyone is so professional This is my third Cadillac so I’ve been here often-not for problems but just service. More
by karenkads1
May 23, 2026
I do not have a nice opinion of Cole Valley service department. I kept taking my car in for the check engine light coming on and was repeatedly given the same excuse that condensation was in the system department. I kept taking my car in for the check engine light coming on and was repeatedly given the same excuse that condensation was in the system and they claim that was normal. But as soon as my warranty was up they magically found the problem in The computer which cost me $386 to repair. I will never trust taking my car there anymore. More
by ladyreen
Employees Worked With
Julian Vargas
May 18, 2026
Nice business to work with. My salesman was the same person that sold me my first caddi in 2003. They did a big favor for me which was greatly appreciated. Maintenance took My salesman was the same person that sold me my first caddi in 2003. They did a big favor for me which was greatly appreciated. Maintenance took care of my new car concerns as best he could. I will drive it a little longer as suggested and return anytime if necessary. All staff is very friendly. More
by MIAMI10
Employees Worked With
Other Employees :
Not sure of name/ names but they were great.
May 12, 2026
JULIAN VARGAS AND KATIE STOWE ARE THE BEST SERVICE ADVISORS ANY WHERE. I HAVE BEEN A CUSTOMER AT COLE VALLEY FOR OVER 33 YEARS AND THAT SAYS IT ALL!!!!!!!!!!!!!!!. EVERYBODY AT COLE VALLEY IS A GEM. C ADVISORS ANY WHERE. I HAVE BEEN A CUSTOMER AT COLE VALLEY FOR OVER 33 YEARS AND THAT SAYS IT ALL!!!!!!!!!!!!!!!. EVERYBODY AT COLE VALLEY IS A GEM. COLE VALLEY IS THE ONLY CADILLAC DEALER I GO TO FOR EVERYTHING More
by SLICKVIC.COM
Employees Worked With
Katie Stowe, Julian Vargas
May 08, 2026
Had the best experience at this dealership. Our product specialist Matt was fantastic to work with as well as Grace in finance. The process was seamless. All of the staff we encountered offered Our product specialist Matt was fantastic to work with as well as Grace in finance. The process was seamless. All of the staff we encountered offered an inviting low pressure atmosphere that I appreciated the most. Without hesitation we will return here in the future. More
by Rebecca Moore
