Collierville Chrysler Dodge Jeep Ram

Good customer service and fast service and friendly staff,I will be back again for all my car needs and tell my friends about the location staff,I will be back again for all my car needs and tell my friends about the location More

Great customer service & got the job done in a timely manner.. I would go back if I need anything else ..thanks so much for your help manner.. I would go back if I need anything else ..thanks so much for your help More

Where up front on time to do repair. Good work done on turck. Let me know when it was longer than expected due to parts delay turck. Let me know when it was longer than expected due to parts delay More

Chad did an excellent job for us. He promptly took in our vehicle for soft top installation and had us ready in less than 24 hours. Excellent work. our vehicle for soft top installation and had us ready in less than 24 hours. Excellent work. More

Decided to drive the extra miles to Collierville Dodge, Jeep, Ram to have issue with my Jeep Wrangler resolved. The staff was great ! Handled efficiently and just in time for a road trip ! Another dealersh Jeep, Ram to have issue with my Jeep Wrangler resolved. The staff was great ! Handled efficiently and just in time for a road trip ! Another dealership very close to my home was 10 days out on repairs..... More

Brought my Challenger here for an airbag recall. The service writer started with the guy that pulled in behind me which set the tone for my unsatisfactory review. I keep my baby garaged at home so it i service writer started with the guy that pulled in behind me which set the tone for my unsatisfactory review. I keep my baby garaged at home so it is rarely exposed to the elements and stays spotlessly clean. So I asked if they could lock it inside at night but was told that wasn’t possible. He did agree to wash & clean it before releasing it back to me which was acceptable. The mechanic managed to break 2 screws. So what started out to be a 1-day turnaround, turned into 7-business days (Aug 19-27). You see they didn’t have replacement screws in stock & it would take 4-5 days to get them from St. Louis. Like dude...has anybody ever told you about FedEx? Everything looked fine when I picked it up. I drove it straight home as it was threading rain. Two days passed when I noticed tire shine splatter over numerous other places on my car. Obviously the guy who detailed the chrome wheels either applied an excessive amount of tire shine or failed to properly wipe it off. As I was driving it home, the tire shine was slung all over my car. The dirty dust and road debris not only dried on the tires but several other places as well. Based on this experience. I not only don’t recommend this dealership, but I don’t ever plan on going back!!! More

Worst service ever. I brought my truck in for an oil change and an EGR recall. They charged me $100 more than most other dealers charge for the same oil change. I asked f I brought my truck in for an oil change and an EGR recall. They charged me $100 more than most other dealers charge for the same oil change. I asked for a heads up if there was any other recommended service for my truck. I was never called or notified of when my service was complete. I had to call the dealership to check on my own vehicle. They used less oil in the oil change than the manufacturer recommends and didn't recommend any other service for the truck. Really disappointed with the call that I had with their service manager to talk about how I was treated. I guess they don't care if they have any return customers. More

Very nice place everyone was very nice it was clean the staff was all very professional they were fast at getting everything ready the truck was clean staff was all very professional they were fast at getting everything ready the truck was clean More

Pleasant and Friendly staff, willing to go the extra mile to complete repairs great customer service with employees in the service department work lo recommend to friends and family, to complete repairs great customer service with employees in the service department work lo recommend to friends and family, More

Chad was very professional... He knew his job real well. He takes his time to explain and expressed all the concerns.. job get done in a timely manner. He takes his time to explain and expressed all the concerns.. job get done in a timely manner. More