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Colonial Cadillac

Woburn, MA

4.8
1,413 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,413 reviews

October 11, 2023

Jim Gayhart went the extra mile for me. He's a great addition to your staff. Of course, Denise Leigh has always been super helpful whenever I have an issue with my car. More

by RICKHENDERSON.SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Great dealership. People who know what they are doing! Made my purchase very easy. Will continue to do business there. More

by No Screen Name
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

We’re very pleased with the staff at Colonial. In addition to those mentioned in the survey, we’d like to acknowledge Randy King. Randy is great with customers; he thoroughly explained the intri More

by ddv001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Didn't look at my car for over a week. Never called me back on service or sales calls. Easily the worst experience I've ever had at a dealership. I would rate them 0 if it was an iptuin More

by bandmbernardo
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sousa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Colonial Cadillac responded

Hello, Thank you for your honest feedback regarding your experience. It is never our intention to make anyone feel this way and I want to apologise for it happeneing. Could you please call me back tomorrow morning so I can get clarification on your specific situation? I would appreciate the opportunity to make it right. Please call me direct at 781 897 1111 . Sincerely, The Management at Colonial Cadillac

October 09, 2023

Very much enjoy my experience. Very professional and constant communication and didn’t feel rushed. Wonderful dealership to work with! More

by KAREN.MCEVOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Courteous and friendly team. Always ready to provide service. Knowledgeable and provide answers to questions. More

by RSEMERJIAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

My air conditioner failed and they squeezed me in their tight schedule and fixed it which I was grateful for. More

by KOKOMOU52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Great Service . Explained everything with knowledge and also ver kind staff service members and sales person. More

by andyyi091006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Always helpful…let me know what needs to be done and what the cost will be More

by JEANEMCGILVRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Salesperson helps you select not pressures you to buy. Integrity and transparency was displayed throughout the process. More

by CHEFHOCKEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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