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Colonial Cadillac

Woburn, MA

4.8
1,396 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,396 reviews

August 17, 2023

Yes, I felt there was excellent professionalism, service and support. The entire process from drop off to pick up was very manageable. Thank you Denise! More

by drumsavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Always impressed ? ??? ????? ????? ???? ??? Ooo. Sss. Lll no no Nono no no no you are being an xxx More

by F13BAKER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Been there 3 times for service and car still making noises , brought else where . Ty. More

by VTOLAND30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Colonial Cadillac responded

Sorry to hear about this. Is your issue resolved? Feel free to give me a call. 781-935-7000 Alex Rogers

August 16, 2023

After owning cars from many brands, the team at Colonial Cadillac truly stands out. Their exceptional service, genuine care, and personalized attention set them apart. A remarkable standard in automotive se More

by CHICARELLOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Everything was excellent. Customer service desk needs training with customers and colleagues. Customer Service desk ignored me until my service rep came by who checked me ou More

by T.A.WILKINS9605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

The car was serviced very promptly at the scheduled timed. Denise was very curteous and friendly. More

by ADEMATTEO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Everyone has treated us very well. I have used this dealership for many years to service my Caddys and have always been satisfied. Thanks Ed McMullin is always so helpful More

by DRGT88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Mcmullin is great
August 15, 2023

Great dealership for service with qualified and reliable technicians and service managers. Highly recommend for Cadillac and other GM cars. More

by MABERLINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason is an excellent technician and problem solver with many years of experience.
August 14, 2023

After service my car was full of grease as they had not covered anything and I had to wait until they resolved the issue More

by CMOTTOLO
Recommend Dealer
No
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Colonial Cadillac responded

I reviewed that with my Service Manager Peter Vincent. Though its good to hear the issue was resolved, we reviewed with our staff the expectations of seat covers, steering wheel covers, and floor matts. Our goal is to return the car back to you more clean then when it arrived. Again, my apologies. Alex Rogers GM 781-935-7000

August 14, 2023

Adam returned my calls and text immediately. He was very understanding and has a nice way about him. More

by learningmagic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Colonial Cadillac responded

Thanks for the great feedback on Adam! He is a great team member!!

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