Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Colonial Cadillac

Woburn, MA

Overview
Employees
Reviews
Vehicles
4.8
1,601 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
Contact Dealership
View Awards

201 Cambridge Road

Woburn, MA

01801

Directions

By Type

Showing 1,601 reviews

July 30, 2026

I haven't much to say other than many thanks to Coonial Cadillac Service. As always the experience was perfect. Great professinoal courteous Servic e staff. Many thanks More

by jmcgah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 30, 2026 -

Colonial Cadillac responded

We’re pleased Renata and our service staff provided an outstanding visit for your Cadillac SRX. Thank you for recognizing our professional and courteous team. We look forward to welcoming you back soon. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 30, 2026

Courteous, prompt service both days (part not available first day). Reasonable wait time. Jim was helpful with all my questions. More

by mvan701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Print
Jul 30, 2026 -

Colonial Cadillac responded

We’re delighted to learn our team provided courteous and prompt service on both days for your Cadillac XT4. Thank you for your patience regarding the part availability and for noting the reasonable wait time. We’re glad we could address all of your questions. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 29, 2026

Staff was courteous and professional, I waited at the dealership while my service was being done and I was in and out in good time. More

by michaellydon64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 29, 2026 -

Colonial Cadillac responded

We’re happy to hear our team treated you professionally and kept your Cadillac CT5-V service on schedule. We aim to make waiting convenient, and it’s great to know you were in and out promptly. Thank you for trusting us with your service needs. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 27, 2026

Communication not to good went it came registering my VA Plate. Everything else was very acceptable. Freeman was exceptionly good with knowledge and personality. I would recommend the dealership. No proble More

by brucedebby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Giacoppo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 27, 2026 -

Colonial Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 25, 2026

Service performed promptly. Renata was very helpful in scheduling a follow up appointment. The car wash was a nice extra More

by THOMAS.BUONOPANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 25, 2026 -

Colonial Cadillac responded

We’re pleased that the service on your Cadillac CT5-V was completed swiftly. Renata will be happy to hear her help scheduling your follow up appointment made the process easier. We’re also glad the complimentary car wash was a welcome addition. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 24, 2026

Mr Peter Vincent is the best, he always communicate you what next i really appreciate taht More

by JOEL COLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Moran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 24, 2026 -

Colonial Cadillac responded

We’re delighted our team kept you informed during your Cadillac VISTIQ service. We appreciate you highlighting those ongoing updates. If there’s anything else we can help with, just let us know. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 23, 2026

Visited the dealership twice for the same issue and still not resolved, no navigation capabilities, very frustrating with this level of vehicle. Not clear the service department understands electric cars. More

by jmattstew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Leigh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 29, 2026 -

Colonial Cadillac responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. If you don't mind, please reach out to us; we would love to address your concerns. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 23, 2026

Routine service went well. Additional items (various filters) were explained and performed. Renata was a gracious host and at the end brought in the body shop to estimate the c More

by roger_sullivan@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 23, 2026 -

Colonial Cadillac responded

It’s wonderful to hear the routine service on your Cadillac XT6 went smoothly and that the additional filters were explained and handled thoroughly. Renata will be glad to know her hospitality made your visit comfortable, and it’s good the body shop could estimate those scratches. Thank you for bringing your vehicle by. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 23, 2026

Friendly and professional staff. Excellent service. I recommend Colonial Cadillac to all my contacts to use your Company products and services. Dr. Desai More

by ldesai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 23, 2026 -

Colonial Cadillac responded

Our team is pleased to hear your Cadillac CT5 service was handled professionally and met your expectations. It means a lot that you’d recommend our services to your contacts. Thank you for sharing your experience. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 22, 2026

Everything went smoothly and I am extremely happy with the process and the end result. More

by NAZANIN.AGHAEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaina Vadekis
Print
Jul 22, 2026 -

Colonial Cadillac responded

It’s wonderful to hear that the service process for your Volkswagen Beetle was seamless and that you’re pleased with the outcome. Thank you for the five-star rating. We look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

1
2
3
4
...
161