Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Cadillac
Woburn, MA
1,400 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,400 reviews
January 10, 2023
This is a very neat clean & professional dealership with hard working caring polite men & women hard working caring polite men & women More
by daryl2280
Verified CustomerEmployees Worked With
January 07, 2023
Excellent dealership. Had a wonderful experience and appreciated the honest and direct approach taken with our sale Had a wonderful experience and appreciated the honest and direct approach taken with our sale More
by HAROLDHECTOR7
Employees Worked With
January 06, 2023
Excellent dealership. Had a wonderful experience and appreciated the honest and direct approach taken with our sale Had a wonderful experience and appreciated the honest and direct approach taken with our sale More
by crusso159
January 05, 2023
John at the collision center was amazing. Keep me informed every step of the way. There was a minor issue with a warning light when I picked up the vehicle and they handled it right away. Ver Keep me informed every step of the way. There was a minor issue with a warning light when I picked up the vehicle and they handled it right away. Very professional. Overall wonderful experience. More
by James
Employees Worked With
January 03, 2023
The customer service is great and timo. I like having my car wash when I pick it up I like having my car wash when I pick it up More
by LOUISE3001
Employees Worked With
Other Employees :
Only had my serviced didn’t deal with a lot of people
December 30, 2022
Great service! Pete and Denise do a great job. Everyone here is very friendly. Had a problem my Onstar and they had it fixed in no time. They even washed and vacuum Pete and Denise do a great job. Everyone here is very friendly. Had a problem my Onstar and they had it fixed in no time. They even washed and vacuumed the car. Service worthy of the Cadillac name! More
by rlgold
December 24, 2022
It was a slow start but what a finish. Both Denise and Christ were great. I had a problem and they resolved it. I couldn't ask for anything more. Thank you so much Denise & Chris. sm Both Denise and Christ were great. I had a problem and they resolved it. I couldn't ask for anything more. Thank you so much Denise & Chris. smf More
by SMORDAUNTFORDE
December 22, 2022
Great customer service. Only does the work that needs to be done, No-upselling. (And recommends future work as required) Only does the work that needs to be done, No-upselling. (And recommends future work as required) More
by cwalsh3
Employees Worked With
December 22, 2022
I had taken my car in due to the fact that I needed a oil change and I was having issues with my seat belt light not coming on and my door locks were not locking. They serviced my car and found as issue wit change and I was having issues with my seat belt light not coming on and my door locks were not locking. They serviced my car and found as issue with the seat belt that Denise worked on to get covered by my extended warranty. I dropped my car off on a Sunday night for a Monday appointment and the car was ready on Thursday of the same week. As I left the lot (in the evening) as I began to stop the car my seat began to shift forward and then when I gassed it would move back. I called Denise who said to bring it back, but I would have to do that the following morning as I had plans that evening and used my parent's car. I brought my XT5t back only to find out that they neglected to put a washer back in the seat to hold it in place. Now, bare in mind that I have a fully reconstructed foot and am handicapped so an important feature of the car is the fact that the seat moves when you get in and out of the car.... that feature no longer works and is isn't a programming issue as I already looked at that. Denise has an appointment set for me for Wednesday of next week so I am hoping that all will be fixed by this next shot. It should not take 3 visits to the dealership for a "fix". One would think that everything would be checked before sending it back to a customer. Just my opinion. More
by VALERIE.OKANE
Employees Worked With
December 20, 2022
The whole process went very smoothly! ! Everyone worked on my behalf to give me the best deal possible….thank you!! ! Everyone worked on my behalf to give me the best deal possible….thank you!! More
by KARENRASO
