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Colonial Cadillac

Woburn, MA

4.8
1,398 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,398 reviews

July 28, 2022

I went in for an oil change and a sticker they got me in and out in a reasonable time. the service woman ( I don't remember her name) was very nice! My only disappointment is the last 2 times I have been in More

by MPM9793
Recommend Dealer
Yes
Employees Worked With
don't remember the service person
Jul 28, 2022 -

MPM9793 responded

I went in for an oil change and a sticker they got me in and out in a reasonable time. the service woman ( I don't remember her name) was very nice! My only disappointment is the last 2 times I have been in, the carwash was not working.

July 28, 2022

Great customer service. Very knowledgeable on the product they offering. Fast and reliable. Enjoyable experience More

by YONELLOUIS2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

Great experience dealing with Dennis, went in to purchase a new car and he took care of me. Continued business in the future for sure More

by Jc22
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

They have always provided friendly and courteous service. My most recent visit was no exception. More

by ROSEMKEEFE
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Spoke with Pete who (unlike so many service advisors from the old Olson days) actually listened and understood what what was going on with a difficult to diagnose problem. Competent, friendly, efficient. More

by dennisbarden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

They were very helpful getting. me signed in. They listened to my needs. The service was completed in a good time frame. I appreciate my car run through the car wash . More

by lifeisgoods.y
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

The dealer was in my trunk and ripped the cargo net spilling the content all over and did not tell me anything about it. They waited till I got home to find the mess - now it’s my word against his. - More

by rav767
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Colonial Cadillac responded

To our valued service customer, We are so sorry to hear about your negative experience with the service department here at Colonial Cadillac . Can you please give us the opportunity to make it right for you? Would you please call me direct , Steve Sousa , the general sales manager - My direct line is 781 897 1195. I hope to hear from you soon, Steve Sousa

July 20, 2022

Everyone was very friendly and helpful. I worked with John and he explained what services were needed on my car in a clear, concise way. My car looked great after the service. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

Customer focused staff. Everyone was pleasant and extremely professional. kept me informed and walked me thru the service issues and options. Very pleased with the experienc More

by JWELCH7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Quality Service! Friendly staff. Experienced staff. Highly recommend Colonial Cadillac. Denise in service was amazing! More

by ADELIAD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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