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Colonial Cadillac
Woburn, MA
1,396 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,396 reviews
March 18, 2022
Thanks so much for the great assistance provided recently for the airbag recall work on my vehible. for the airbag recall work on my vehible. More
by Dlconroy2000
Verified CustomerEmployees Worked With
March 18, 2022
Employees are all very professional. I believe they did a good job fixing my car I believe they did a good job fixing my car More
by MARGARET.MANNION
Employees Worked With
Other Employees :
Christian Aylward, Andrew Mackillop
March 17, 2022
"Results, Not Excuses. .." - is the epidemy of the Customer Service which enhances the technical results provided by the mechanics. A job is done once, you never have to br .." - is the epidemy of the Customer Service which enhances the technical results provided by the mechanics. A job is done once, you never have to bring your car back for the same issue. The car is washed, and nice to see out of a clean front window and no dusty dash! The friendly attitude always displayed by 'all' the staff makes owning a Cadillac an experience with an understanding that Colonial staff members care for your car as much as you do, as the owner. I had several questions about my Cadillac and Peter went out of his way to print out materials and answer all my questions. When you bring your Cadillac to Colonial for repairs, it is repaired properly the first time, which makes it a pleasure to rush back for more. Peter and Denise are great employees! More
by TOMGOVE01
March 15, 2022
Awesome service from Denise in the service department. Always treated professionally by all the staff Always treated professionally by all the staff More
by MRBUBS
Employees Worked With
March 14, 2022
Outstanding professional and price was right great service Waited while they work on my car all kind off snacks and drinks Classy outfit service Waited while they work on my car all kind off snacks and drinks Classy outfit More
by jwillcox23
March 12, 2022
Efficient! !! The team was responsive and very helpful. Couldn’t ask for more from a service dept !! The team was responsive and very helpful. Couldn’t ask for more from a service dept More
by leesardone444
Employees Worked With
March 10, 2022
As always I received excellent service. Also, they care about the customer and their needs and are accommodating in many ways. The Service Dept. is the main reason I keep going back. Also, they care about the customer and their needs and are accommodating in many ways. The Service Dept. is the main reason I keep going back. More
by Terra
March 10, 2022
Renata is AWESOME! ! Kept me informed along the way of the status of the repairs. Will continue to come here for my service needs! ! Kept me informed along the way of the status of the repairs. Will continue to come here for my service needs! More
by Michelle
Employees Worked With
Renata Starbranch
March 10, 2022
The individual that checked me on was amazing. Efficient, explained timeline, and checked in on me while in the waiting room. I also observed her doing it for others. So pleasant. Efficient, explained timeline, and checked in on me while in the waiting room. I also observed her doing it for others. So pleasant. More
by lpolignone
Employees Worked With
Woman on service dept on Saturday am.
March 10, 2022
Steve and John in the body shop were great. They kept me informed of everything that was being done. Completed all the work within the 2 weeks as expected. They even delivered my car to me at w They kept me informed of everything that was being done. Completed all the work within the 2 weeks as expected. They even delivered my car to me at work when finished. I have been doing business with (originally Olsen's) now Colonial for over 25 years, and have never had a bad experience, with either sales or service. More
by M-ANNESEBWAYCORP
Employees Worked With
