Back

Colonial Cadillac

Woburn, MA

4.8
1,418 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
Contact Dealership

201 Cambridge Road

Woburn, MA

01801

Directions

By Type

Showing 1,418 reviews

January 20, 2022

Very knowledgeable and showed me various models before making my decision with no pressure. His customer service was excellent More

by Tdhall60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

Very Good. I will be back. TY ALEX. TY DENISE. YOU ARE HONEST PROFESSIONAL AND APPROPRIATE. ANNA KEANE RN. More

by annakeane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALEX. ??????????
Jan 19, 2022 -

Colonial Cadillac responded

Hello Anna, My name is Steve Sousa and I am one of the management staff at Colonial Cadillac. I have a feeling that the " notice" you received came from onstar right? We get several calls from customers anytime it gets really really cold like it has been the last week or so. Please call me asap as I would like to explain what happened and resolve your issue. I am sure after we speak , you will understand fully what happened. Look forward to hearing from you soon, -Steve Sousa

Jan 20, 2022 -

annakeane responded

THE ISSUE HAS BEEN RESOLVED NO FAULT OF YOUR SERVICE. THE COLD MADE THE TIRE PRESSURES LOW. SERVICE MANAGER ALEX TAUGHT ME HOW TO INSPECT FOR DATA ON MY VEHICLE TOO WHICH I APPRECIATE. HE IS APPROPRIATE AND PROFESSIONAL. THANK YOU AND WILL SEE YOU AGAIN SOON.

Jan 20, 2022 -

Colonial Cadillac responded

Thank you Anna ! Please reach out to me directly ( if unable to get ahold of Alex ) if you need help with anything else!! Enjoy your XTS ! Sincerely, Steve Sousa 781 897 1195

January 19, 2022

My experience at the colonial dealership was excellent love it always thank you so much 🙏 More

by abdirashka1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
January 19, 2022

We had an issue at first but Alex stepped up and resolved it quickly very satisfied now. More

by eagles72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

Colonial Cadillac is always professional and handles my vehicle like they own it. Overall always a pleasant experience More

by PPF9200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

This dealership is always helpful towards the vehicle needs, although, the condensation that builds up in the front headlights needs to be addressed. More

by dar4560
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

This dealership is so "customer focused". My children bought be a detailing for my car for Christmas and booked the appointment for me. The dealership worked with me (last minute) to add in additional s More

by Chris24747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renata Starbranch
January 13, 2022

Scheduling was very easy and they sent reminders which was great. Very professional staff and they handled my concerns in a timely manner. They did a great job keeping my vehicle clean and sanitized whil More

by DMSVENSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
January 13, 2022

Very professional. Work completed in a reasonable amount of time. Staff friendly and courteous. Made sure I was completely satisfied prior to leaving the dealership More

by Barnzy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
January 13, 2022

They were very accommodating when I couldn’t make an appointment and had me come in and wait but took me right away More

by WAYLANDEXXON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aylward
...
96
...