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Colonial Cadillac - Service Center

Woburn, MA

4.7
992 Reviews

992 Reviews of Colonial Cadillac - Service Center

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May 23, 2025

Denise has always been cheerful and very helpful whenever I come in for service. She is a great asset to Colonial! More

by DSTabeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Great service good communication overall very pleased. Would recommend and would go again. Thank you More

by ESELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 18, 2025

Excellent dealership! I was so upset when I scuffed one of my beautiful customized rims on my Escalade but I was able to get it dropped off to the dealership within days a More

by boxersting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Jim is great ordered the part that needed to be changed and had it replaced today. Thank you so.much More

by solairk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim gayhart
April 24, 2025

Trusted Cadillac service, great staff doing scheduling, coordinating and communicating service needs and completing any necessary repairs. More

by MONTY929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

We were a little disappointed with our service. The car is used but very nice. Everyone was very nice and polite. Everyone we talked to said they check out everything in the car thoroughly. As soon More

by cynthr9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Everyone was very nice and helpful. Love the coffee/latte machine in the waiting room. More

by MYDOGJAKE01876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

Renata was service manager. She is extremely professional, warm and courteous. She makes entire experience pleasant. Colonial staff from runner to service manager to cashier More

by BBYRNE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman in finance that I settled bill with. Very courteous and friendly
April 09, 2025

Highly recommend Colonial Cadillac. Great sales and service staff. Thank you all Stay well 🍀Buck🍀 More

by buck5477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Robinson
April 02, 2025

I was able to call the service department and speak with Renata. She was very courteous and helpful in setting up the repairs/services that I needed. I was able to have my vehicle transported there (AAA) fo More

by DBAKER4608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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