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Colonial Cadillac - Service Center

Woburn, MA

4.7
939 Reviews

939 Reviews of Colonial Cadillac - Service Center

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February 02, 2024

She was excellent! Customer service was fantastic. She kept me informed with frequent updates on my vehicle More

by CSJENNIN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Came in for a sticker without an appointment. Was taken fairly quickly and inspection was completed quickly as well. Denise worked with me on scheduling a service appointment for some issues and More

by Farmdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Fixed the issue and made sure I was taken care of. Jim was great with helping us out! More

by jmelvin80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
January 16, 2024

Excellent dealership! ! Our second time conducting business with them. They are very good. We would recommend this dealership to anyone. More

by HELENANDLARRY93
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Timely service. Appointment was on time which is helpful. Issue with car resolved with service. Everyone courteous. More

by EKGRN813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

great service department and they are profesional, thank you for the great job to all services department. More

by AGORDILLORESTORATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim who is a great help on service department five start to him
January 05, 2024

Great service worked to get warrantee coverage quick turnaround will return again for service when needed More

by MCFREEMAN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Customer service was great. They accommodated everything I asked for and kept in touch throughout the process. More

by JMARSHALL728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Everything was terrific! I say the same thing after every time i go there!! A great, pleasant atmosphere. More

by RDEFELICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

First rate dealership. The service department especially on the ball. I’ll definitely get my next car there More

by PRUGG135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy King sales and Jim Gayhart (service) are top shelf