Back

Colonial Cadillac - Service Center

Woburn, MA

4.7
989 Reviews

989 Reviews of Colonial Cadillac - Service Center

Sort by
July 04, 2022

Peter C. Is my guy. Great to work with, and doesn’t push any extra work at you. More

by PTUCCELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2022

Great service. Very attentive and kind people are working here! The facility is well maintained as well. More

by spikingrbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

First off, I’ve had nothing but great experiences with Colonial Cadillac, both in the service department and in sales. More

by SteveD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
June 30, 2022

always professional, customer service comes first and never tries to oversell the needs of the client. The major reason to come back to Colonial Cadilliac More

by ROAD39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
June 30, 2022

great service dept. Pete Cascio is a gentlemen and very accommodating and eager to answer any question you have More

by FEDERICO3920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

It was a horrible experience . There was no communication about my car I called twice and never got a call back. The third call I was put on hold twice to tell me my car would not More

by DMOSK1115
Recommend Dealer
No
Employees Worked With
Pete Cascio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Colonial Cadillac responded

Hello, We at Colonial Cadillac are very sorry to hear about your Service experience. This is never our intention and we only aim to please. I will look into this right away and follow up with a phone call to you. Would you please respond back with a name and phone number so I have a way to look up your information to see what happened? We would really appreciate an opportunity to make this right ! Thank you again, The Management at Colonial Cadillac

June 28, 2022

It is always a pleasant experience to go to Colonial for service. They give me a ride back and forth, if the service is more than an hour. Even pick me up at the nearby Whole Foods! More

by edratch@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy- Sales
June 27, 2022

Alex, Dennis, John the body shop manager and Jay the parts dept manager are great guys Very helpful and accommodating More

by RUSSROBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Laurino
June 25, 2022

I have been a customer of Colonial Cadillac for many years. Your service is and always has been outstanding. Your service representatives are friendly and helpful. Leslie Cheney More

by LDCHENEY
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

Working with Rinanda in service is always an easy experience. She makes scheduling appointments a pleasure!! The service is always fast and on point. Thanks!! More

by MBRILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rinada. Not sure who did the service
...
51
...