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Colonial Chevrolet

Acton, MA

4.7
1,594 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
Contact Dealership

171 Great Road

Acton, MA

01720

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Showing 1,594 reviews

July 13, 2021

The salesmen were very helpful although I first purchased a EUV that was unacceptable because it did not have heated seats. I brought it back the next morning (I had only driven about 10 miles) and exchanged More

by JANETCMILLER
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Colonial Chevrolet responded

Janet, thank you for your feedback on your recent visit to Colonial Chevrolet. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Bolt! John Woodland General Manager jwoodland@colonialchevrolet.com

July 13, 2021

Trevor and the staff at colonial were great. Trevor was very accommodating whenever I had questions and explained exactly what was being done. Very happy More

by saad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor - collision department
Jul 13, 2021 -

Colonial Chevrolet responded

It's great to hear that Trevor provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

July 07, 2021

Service center is clean and efficient. I always wait for my car and get work done on my laptop. Service Techs are courteous and helpful. More

by E.TOLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jul 07, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

July 07, 2021

Steve and team provided great service, as always! They always go the extra mile and provide service with a small. Courteous and friendly team of professionals. More

by RDINODAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Jul 07, 2021 -

Colonial Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

July 04, 2021

Bought a used Jeep in April... Shook hands to confirm deal and they did not hold up on their end of the deal. Flipping Joke! BEWARE terrible dealership. Act so nice at first and then when paperwork is si More

by Kinneysx4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim McLoughlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Bouchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Jul 07, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. I am sorry your visit back in April didn't go as planned and would love the opportunity to touch base with you and address your concerns once I've been able to get the whole story. Please reach out to me directly so I can try to resolve this for you John Woodland General Manager jwoodland@colonialchevrolet.com

June 28, 2021

Did a fine job , as usual. Stephen, the Service manager, was extremely helpful with a n exhaust problem the came up after the service was completed. He sent me to the right company and person for the job. More

by ppjcondakes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your service experience working with Stephan here at Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 28, 2021

Done business with this dealership for years at every level. Can honestly say I've always been treated with professional courtesy and friendly service. Will continue to use there services as needed in t More

by Vetteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thank you for your very kind review. Luke and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 28, 2021

Thoroughly answered my questions and did the needed services and advised on services not needed at present. More

by BMALEN
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad our service team were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

June 28, 2021

I was sorry to say was disappointed that a service guy came into waiting area discussing cost in front of others I say not to do filter and I still get a charge for filter but not installing More

by napoliconstruction
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear Robert and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

June 27, 2021

Promptly addressed the issue, courteous service I am happy with the visit. More

by DBEDROCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! Allen and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

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