Back

Colonial Chevrolet

Acton, MA

4.7
1,559 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
Contact Dealership

171 Great Road

Acton, MA

01720

Directions

By Type

Showing 1,559 reviews

May 10, 2021

Everything was amazing! Quick, easy and they took care of everything! No hassle and a comfortable waiting area. Every person I talked to was nice and helpful. No need to go More

by SCPARX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service was fantastic but did not catch a name !, Michael Giguere
May 10, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

Jan 26, 2023 -

SCPARX responded

Thank you !!

May 08, 2021

Jim was the best in making my special order become reality. I could not have imagined a better “professional “. My strongest recommendation. Will send my friends. More

by Rsf5000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Colonial Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear Jimmy provided you with such excellent customer service, and we hope you enjoy your new vehicle. We truly appreciate your feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

May 04, 2021

It was the best dealership experience I have had since buying a saturn in 2002... No pressure, good communication, met my timeline for time in the actual showroom (closed the sale in under an hour). Grea More

by aolech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
May 04, 2021 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad Joe and Michael were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

April 29, 2021

We have had some pretty bad experiences in the past with dealerships that ultimately left us without a new car at all. Upon speaking with Shawn at Colonial Chevy, things already were looking up on the new c More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Sanborn, Michael Giguere
Apr 29, 2021 -

Colonial Chevrolet responded

Jen, Thank you so much for your excellent review! We are so glad that Don had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

April 28, 2021

Told them I had a slow leak in the tire. They said the tire was fine. Tire went flat one day later. Awful!! Rotated tires. Did not reset tire sensors to the correct position. How hard is it to remember More

by PKRUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Sanborn, Stephen Carlson
May 15, 2021 -

Colonial Chevrolet responded

Hello, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind reaching out to me directly. John Woodland General Manager jwoodland@colonialchevrolet.com

April 28, 2021

The service staff is always super nice when I make service appointments for my truck. In addition, when I bring my truck in for service the service writers are very courteous and knowledgeable. More

by TABITHA69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Colonial Chevrolet responded

Tabitha, We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

April 21, 2021

Colonial is always fanatic, willing to go the extra mile. We came in with an issue but unfortunately the tow truck had left the hazards on and drained the battery, erasing the error code. Colonial spent a l More

by MSHARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Apr 21, 2021 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

April 17, 2021

I had a great experience. Joe Pellegrini was very friendly and professional as was everyone else who we came in contact with. I would definitely go back. More

by flyingchange
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Apr 19, 2021 -

Colonial Chevrolet responded

Thank you so much for taking the time to share your feedback with us. Joe and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2021

Love the professional customer service experience. Talking to service person feels like speaking to your own family person. My brand new suburban with 5k for milage had problem with engine but the dea More

by shaq3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Michael Giguere
Apr 14, 2021 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2021

💙Explanation of the work to be done was right on the price was very compatible when I picked up the vehicle hey service Writer explain the bill and everything that was done properly More

by dhowsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
Apr 14, 2021 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

...
79
...