Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Chevrolet
Acton, MA
1,344 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,344 reviews
April 20, 2024
Great dealership to buy a new vehicle at a great rate. Thank you for the service Thank you for the service More
by Edmillcity60
Verified CustomerEmployees Worked With
Helpful April 20, 2024
All was good. Smooth process. The ruck delivered as promised. Good dealership. Vinnie should smile more. :-) Smooth process. The ruck delivered as promised. Good dealership. Vinnie should smile more. :-) More
by JEFFMERZEL
April 18, 2024
Robert the service writer was very helpful and cordial. He kept me informed of the progress of my vehicle's service and let me know promptly when it was ready. The technician (apparently) did everything re He kept me informed of the progress of my vehicle's service and let me know promptly when it was ready. The technician (apparently) did everything requested. More
by ROGERHLARSEN
Employees Worked With
Robert...the one who handled my transaction
April 17, 2024
I had a very good experience. The job was well done within the promised time frame. The job was well done within the promised time frame. More
by JINXU001
Employees Worked With
April 16, 2024
Smooth process like always. We will continue to purchase our vehicles through the Colonial Automotive Group. We will continue to purchase our vehicles through the Colonial Automotive Group. More
by ANDREWK2
Employees Worked With
April 15, 2024
They seem so focused on sales and efficiency of pushing parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and r parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and rigid a program. More
by RBB308
Employees Worked With
April 15, 2024
Had my rear brake pads replaced April 2023($500) was told didn’t need rotors because they were fine. February 2024 brought vehicle in because the brakes were grinding in reverse. Played the video with then l didn’t need rotors because they were fine. February 2024 brought vehicle in because the brakes were grinding in reverse. Played the video with then loud noise. They said they couldn’t duplicate, mentioned rust on the rotor and said you’ll be fine. 6 weeks later, “service brake system” warning. Brought the vehicle in and was told need pads and rotors for $850. Even though they were just done a year ago I was told “I don’t know why they didn’t replace the rotors too, we don’t do just pads and that that tech is no longer with us.” Obviously they did just replace only the pads. Offered $100 off. Did not perform the service, will be taking my vehicle elsewhere going forward. Additionally, on a prior visit, scratched my door and tried to fix by buffing it out and now I have clear coat damage. More
by Ross
Employees Worked With
April 13, 2024
I feel this is the only Service Department I can trust with my three Chevrolets, with my three Chevrolets, More
by TR33FROGS
April 12, 2024
Luke and Parrish were wonderful. Super helpful, kind and patient. Highly recommend colonial of Acton! Super helpful, kind and patient. Highly recommend colonial of Acton! More
by mallorystockwell
April 11, 2024
They were very helpful from the second I walked through the door very easy purchase happy to do business with would buy again from them the door very easy purchase happy to do business with would buy again from them More
by Ptt1965
Employees Worked With
