Colonial Chevrolet - Service Center

I have used Colonial Chevrolet for years and the service has always been the best has always been the best More

Great service, the staff members are very knowledgeable. Very helpful in person and on phone Very helpful in person and on phone More

I had a mostly good experience this time. It appears the correct repair was done, and it wasn't too expensive. The Uber rides back to my house and to the dealer were great and the attendant w It appears the correct repair was done, and it wasn't too expensive. The Uber rides back to my house and to the dealer were great and the attendant was helpful and friendly. My only issue was they called me at 3 (after I'd dropped the car off at 9 a.m.) and said they weren't sure if they could get the repair done that day. (It was a software update.) I don't have a second car so this wasn't going to work. (I was told I could get the car and bring it back again!) When I balked, the attendant spoke with the mechanic and they promised to get it done that day after all. They worked hard on the logistics to minimize my wait time and ensure I got the car. I appreciated that effort, but to me when you drop a car off at 9 a.m., the expectation is you'll get it back at the end of the day unless a part needs to be ordered or it turns out to be a complicated repair. So great job on the repair, appreciate the effort to get it done on time, but they shouldn't have run up against a deadline to begin with. More

The wheel alignment was not done correctly and this caused a safety issue and the vehicle had be returned the next day. caused a safety issue and the vehicle had be returned the next day. More

Excellent service and friendly. Provided transportation to my home. Told me that there was an additional free service for my corvette. Excellent communication. Provided transportation to my home. Told me that there was an additional free service for my corvette. Excellent communication. More

This dealership has been ok wish there was a little more communication on what’s actually going on and how long it will take. communication on what’s actually going on and how long it will take. More

Fast and reliable service. Easy to setup appointment. Would recommend to anyone. Friendly service writers. Easy to setup appointment. Would recommend to anyone. Friendly service writers. More

Fast, excellent service. Kept me informed . Recall by Chevrolet. Would definitely recommend colonial Chevy! Good coffee Kept me informed . Recall by Chevrolet. Would definitely recommend colonial Chevy! Good coffee More

A portion of the splash shield broke off and the rest of the sheild was dragging on my 2017 Volt. They had me bring the car in in order to determine the part number(s) that were needed for replacement and the sheild was dragging on my 2017 Volt. They had me bring the car in in order to determine the part number(s) that were needed for replacement and to bring the car back to factory shape. It turned out that there are 3 parts involved and all 3 had some damage, but only one required replacement. When I explained that my intent is to keep this car as long as possible and that I wanted all 3 parts replaced, neither Robert of the parts Dept blinked an eye and proceded to meet my request. I really enjoy a service dept where the customer's criterai are understood and met. The service and parts depts at Colonial is one such place. More

The service department was very helpful and efficient thy got the recall done within in a few hours. got the recall done within in a few hours. More