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Colonial Chevrolet - Service Center

Acton, MA

4.6
624 Reviews
Call Service Center (978) 631-1211

624 Reviews of Colonial Chevrolet - Service Center

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June 10, 2023

The experience was very good no hassle. The work was done in a timely manner. I would recommend this company and also return there myself. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Report | Print
Jun 13, 2023 -

Colonial Chevrolet responded

Thank you, Mike, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

June 07, 2023

Fast friendly service. Comfortable waiting room. Reasonable prices. I trust that they will do only what needs to be done and fully explain what is needed. More

by ADOROTHYJOHNSON
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Report | Print
Jun 07, 2023 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

June 07, 2023

I was pleased with the post purchase anassistance. I received from the sakes staff, but did not like the $2500 over MSRP that I paid. More

by pmosbach
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 01, 2023

Prompt and courteous service. I have been going here for 15+ years and I have always been treated fairly. More

by CNS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Report | Print
Jun 02, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

May 26, 2023

Issue was diagnosed and part ordered. Customer service people were courteous and efficient. Repair was done within estimated time. Good experience all around. More

by WIN95405
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Report | Print
May 28, 2023 -

Colonial Chevrolet responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

May 25, 2023

Working with Robert is always enjoyable. I also like to see him outside of the dealership at Market Basket. More

by MIJOMURPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Report | Print
May 26, 2023 -

Colonial Chevrolet responded

Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

May 19, 2023

Perfect! Steve, Tom just phenomenal. Got my car down quickly and it runs great. Thank you More

by JSSMARATHON
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Report | Print
May 19, 2023 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. Glad we could get your car running great! We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

May 16, 2023

Needed a simple tire repair and was treated like I was buying a new car! Excellent! More

by MAC.ONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Report | Print
May 17, 2023 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

May 16, 2023

They did such a Fantastic job. Nice and professional. Great! I would recommend them to everyone. More

by shaelbrachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

May 11, 2023

Service department was knowledgeable and very helpful and all done in a timely fashion. Very friendly and make sure you understood what was done. More

by BUMPYMPL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Davis , Stephen Carlson, Robert Reizner, Michael Giguere
Report | Print
May 12, 2023 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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