Colonial Chevrolet - Service Center

Transparency was not great. I initially came for tire rotation and safety inspection. I was asked by the dealership if I wanted to do the oil change and I said yes until later I I initially came for tire rotation and safety inspection. I was asked by the dealership if I wanted to do the oil change and I said yes until later I realized that I already did oil change earlier in 2023 and that the % in my dashboard showed 71%. I was in no need of doing oil change so the dealership should have told me it was not necessary. In addition, I was told that my air filters had to be changed and was showed from afar that total cost for the day would be $199: I was surprised when I had to pay $330 for everything, because the first figures that were presented to me didn’t include labor work. It’s the first time that I am so disappointed by Colonial Chevrolet, transparency and communication were very amazing until now. More

Great staff from sales to service, they go above and beyond everytime im there. Love this place beyond everytime im there. Love this place More

Went in for an oil change. My ball joints were found to be bad. They had the parts and were able to fix. I was Ubered home and back. Thank you! My ball joints were found to be bad. They had the parts and were able to fix. I was Ubered home and back. Thank you! More

Great to work with very professional . Excellent service explained what was wrong and what was done to fix the problem so far all is well no on going issues Excellent service explained what was wrong and what was done to fix the problem so far all is well no on going issues More

The experience was very good no hassle. The work was done in a timely manner. I would recommend this company and also return there myself. The work was done in a timely manner. I would recommend this company and also return there myself. More

Fast friendly service. Comfortable waiting room. Reasonable prices. I trust that they will do only what needs to be done and fully explain what is needed. Comfortable waiting room. Reasonable prices. I trust that they will do only what needs to be done and fully explain what is needed. More

I was pleased with the post purchase anassistance. I received from the sakes staff, but did not like the $2500 over MSRP that I paid. I received from the sakes staff, but did not like the $2500 over MSRP that I paid. More

Prompt and courteous service. I have been going here for 15+ years and I have always been treated fairly. I have been going here for 15+ years and I have always been treated fairly. More

Issue was diagnosed and part ordered. Customer service people were courteous and efficient. Repair was done within estimated time. Good experience all around. Customer service people were courteous and efficient. Repair was done within estimated time. Good experience all around. More

Working with Robert is always enjoyable. I also like to see him outside of the dealership at Market Basket. I also like to see him outside of the dealership at Market Basket. More