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629 Reviews of Colonial Chevrolet - Service Center
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November 04, 2024
Customer Service was great. Got my vehicle in one day after calling for an appointment and got all the work finished in one day! Got my vehicle in one day after calling for an appointment and got all the work finished in one day! More
by infovillageeuropean
Verified CustomerEmployees Worked With
November 04, 2024
Satff here are very Courteous, Take time to listen. Kept me updated on how things were going. Kept me updated on how things were going. More
by ED.ACHESON
October 31, 2024
I called to have two check engine codes and the lower valve body diagnosed. The next morning I received a text saying I needed a new transmission and it would cost 7500. When I called to discuss it with valve body diagnosed. The next morning I received a text saying I needed a new transmission and it would cost 7500. When I called to discuss it with Tom he seemed annoyed by my questioning about cost. Then when I asked about the lower valve body he didn't have a answer and would have to ask the tech. So by the way he was answering they never diagnosed the valve body but still charge full price for half the work. If anyone needs transmission work done go somewhere else that has a transmission specialist. More
by scottyc77
Employees Worked With
Tom O'Toole
October 21, 2024
Great service as always, on time, courteous and professional. Was updated throughout and was on my way even earlier than expected. professional. Was updated throughout and was on my way even earlier than expected. More
by revsboston
October 21, 2024
It wasn’t as quick as I thought my appointment was at 8 am an I left about 10:30ish other than that it was fine am an I left about 10:30ish other than that it was fine More
by LSLICKCHICK
Employees Worked With
October 21, 2024
Your team was prompt, courteous, and the vehicle was taken in ahead of schedule to estimate our vehicle. The call back to us was quick and pricing was reasonable. I also noticed that the facilities was taken in ahead of schedule to estimate our vehicle. The call back to us was quick and pricing was reasonable. I also noticed that the facilities was very clean and well taken care of. Thank you for what your did for us Paul J. More
by pjussaume
Employees Worked With
October 17, 2024
I was a satisfied customer turned into a very dissatisfied (no longer a) customer. When I (the customer) was accused of being a liar, by the General Manager, I figured that was enough to prompt a dissatisfied (no longer a) customer. When I (the customer) was accused of being a liar, by the General Manager, I figured that was enough to prompt a bad review. If I could give zero “stars”, I would. More
by JPMCWALTER
Employees Worked With
Other Employees :
Service Manager Bob = zero stars!, Tom O'Toole
October 16, 2024
Great service from the appointment process To the great follow up after the service Would not service anywhere else follow up after the service Would not service anywhere else More
by SERVICE79
Employees Worked With
Other Employees :
Tom O'Toole
October 14, 2024
Great communication on my trucks progress with a video, fast turn around Great people Thank you so much fast turn around Great people Thank you so much More
by REDNOVA68
Employees Worked With
