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Colonial Chrysler Jeep Dodge RAM

Hudson, MA

4.9
2,754 Reviews
11 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022 and 2023! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience. Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV. We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

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Showing 2,754 reviews

February 15, 2024

Great salesman and great loan officer (Sean) , but not so great manager or assistant manager! I just don't know who he was! More

by barrerajose902
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawnee Wandless
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Mariens
February 11, 2024

Whole experience was stress free. Great team working together. All our questions were answered quickly and honestly. More

by mavill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawnee Wandless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Mitchell
Feb 11, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Chrysler Jeep Dodge RAM!

February 10, 2024

Stress free and they have a great team working there. Would recommend and shop here again More

by rsalamone2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawnee Wandless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Mariens
Feb 11, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 09, 2024

Such friendly and honest people. Were so helpful with all of my car shopping experience. I would highly recommend anyone to purchase a vehicle here! More

by preciouslady682
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Chrysler Jeep Dodge RAM are glad to have you as a customer.

February 04, 2024

Very responsive and most fair to deal with. I would highly recommend this dealer if shopping for a new vehicle. More

by kdvaleri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chrysler Jeep Dodge RAM.

February 02, 2024

Pre-purchase communication was excellent, but in the days that followed, as we waited to complete the final transaction, comms were spotty, including the loss of a bank check. There’s been no follow up in th More

by manny.myles
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Bellantoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Manny, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jerell, Julia, and our team, and we look forward to working with you again.

February 01, 2024

Great experience all around. If I’m buying a Jeep or Ram in the future it will only be here More

by BLOVELL21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for choosing Colonial Chrysler Jeep Dodge RAM! Please let us know if we can be of any more assistance!

January 31, 2024

Great customer service! Victor and his team were very easy to communicate with. Even after I drove off with the car they still keep checking in to see how everything is goin More

by Jesus.quinones06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Mariens
Jan 31, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you, Jesus! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as one of our valued customers for many more years to come!

January 27, 2024

Great experience overall. Met with the manager and sales rep and both were great! Made you feel like family from the moment you walked in the door. More

by Deleerich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawney , Victor Mariens
Jan 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Congrats on your new vehicle! We look forward to continuing to serve you in the future!

January 24, 2024

Extremely poor communicators, must know what you are doing step by step and advocate for yourself otherwise you will be lost in the process. Manager and finance gentlemen both left within a week of my More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittany Dunn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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