Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Ford of Marlboro
Marlboro, MA
1,419 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,419 reviews
December 31, 2025
Great customer service from everyone there, especially Dave. I had a couple of minor hiccups but they were resolved quickly and efficiently. They were very helpful and able to answer any questions or conc Dave. I had a couple of minor hiccups but they were resolved quickly and efficiently. They were very helpful and able to answer any questions or concerns I had. More
by jessicaboucher29
Employees Worked With
December 30, 2025
First time buying a car and everything went so smoothly! Service was wonderful and everything went out perfectly! Service was wonderful and everything went out perfectly! More
by mgladysp06
December 29, 2025
Great experience, and communication. Job was completed on time and on budget. Phil was absolutely wonderful, really knows his stuff, and extremely helpful Job was completed on time and on budget. Phil was absolutely wonderful, really knows his stuff, and extremely helpful More
by smolak285
Verified CustomerDecember 29, 2025
They gave me a fair price for a used vehicle. John in finance was great. John in finance was great. More
by Carl
Employees Worked With
December 27, 2025
Great crew to work with. I’m always treated fairly. I have been coming back to this dealership for more than twenty years. I’m always treated fairly. I have been coming back to this dealership for more than twenty years. More
by LEE.HOLOVNIA
December 26, 2025
Great experience! ! Scheduling appointment through the app was so easy, Phil provided constant communication on repair status and car was ready as promised! ! Scheduling appointment through the app was so easy, Phil provided constant communication on repair status and car was ready as promised! More
by bneill57
December 24, 2025
Overall great experience with Colonial. Went in for oil & airbag recall and Phil asked if anything else was an issue. I had to have the back seat latch serviced post purchase and it didn't Went in for oil & airbag recall and Phil asked if anything else was an issue. I had to have the back seat latch serviced post purchase and it didn't seem right. They addressed it no questions asked as well as provided a video as to how it functions. Thank you Phil and Colonial. That is how Customer service should function! More
by EDWINWYLLIE
Employees Worked With
December 23, 2025
Great experience! Phil communicated on the status of the repairs and when the car would be ready for pick up. Getting updates from him was fantastic! Phil communicated on the status of the repairs and when the car would be ready for pick up. Getting updates from him was fantastic! More
by bneill57
December 23, 2025
Everyone was very pleasant to deal with. Only feedback is update the voicemail system so the person assigned to the number is correct and caller IDs show up with the actual person calling t Only feedback is update the voicemail system so the person assigned to the number is correct and caller IDs show up with the actual person calling to avoid confusion. More
by SARASWHUANG
December 20, 2025
We bought a gmc with Everton and Moises we are very happy with the quick process. 100% recommend with the quick process. 100% recommend More
by Cperez070525
