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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,498 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,498 reviews

July 10, 2026

Sue did a great job. I will continue to have my car serviced there thanks. More

by jartansk
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Colonial Ford of Marlboro responded

Thank you for trusting our service department with your Ford Escape. We’re happy Suzanne provided excellent service and look forward to taking care of your future maintenance needs. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

July 10, 2026

Roger was extremely resourceful and easy to talk to. Explained all my questions and eased my anxiety on alot of questions i had. Will definitely do business with him again More

by adumatta2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Bhatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Colonial Ford of Marlboro responded

Thank you for sharing your experience with Roger. He’s dedicated to answering questions and easing concerns. We look forward to assisting you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

July 06, 2026

Very happy with service of Marlboro ford on time drop off and pick up great communication on what service I will be need at the time off drop off work is always of the highest quality More

by dave@alexandriaconstr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Colonial Ford of Marlboro responded

Thank you for sharing your review of our service department. We’re glad our team kept your Ford Bronco appointments on time and clearly explained the maintenance needed. Ensuring quality work is our goal, and we look forward to assisting with your next service visit. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

July 06, 2026

I brought my truck to Colonial Ford because of a letter I received from Ford Motor, I was told by the advisor it would take about 2 hrs. to diagnose and do the repair on the rear camera replacement, after 3 More

by ribren0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NIALL,
Jul 08, 2026 -

Colonial Ford of Marlboro responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact me directly. I would love to get to the bottom of this and turn things around for you. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

July 06, 2026

Always a pleasure to deal with Suzanne at Colonial Ford. She is amazing at her job and treats customers like gold. More

by hines30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Colonial Ford of Marlboro responded

It’s great to know that Suzanne took such excellent care of your Subaru Legacy during its service. Your kind words about her dedication mean a lot to us. We look forward to helping you with your Legacy again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

July 04, 2026

We are very fortunate to have Colonial Ford. They have great staff in their customer service department. More

by PeterLaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2026 -

Colonial Ford of Marlboro responded

Thank you for your review and for entrusting us with your Ford F-250 service. Suzanne and our customer service team are delighted you had a positive experience. We hope to assist you again whenever you need us. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

July 01, 2026

Sue is amazing! She is knowledgeable and so helpful! And very friendly. Dealing with car issues can be stressful and she makes it not stressful. More

by MACURRANDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Colonial Ford of Marlboro responded

We’re glad Suzanne’s expertise and friendly approach made your Ford Fusion service stress-free. She’ll be thrilled to know her assistance made a difference. Thanks for sharing your positive experience. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 30, 2026

Bob is very helpful. He has assisted me with finding my warranty information. He is always upbeat and pleasant to deal with. More

by maryellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Colonial Ford of Marlboro responded

It’s great to hear our service team provided a positive and pleasant experience while helping you with your Lincoln Nautilus warranty. We appreciate your five-star feedback and look forward to assisting you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 25, 2026

I’ve been using this dealership for over 20 years. The people and the way I am treated keep me coming back. They understand fair dealings and superior customer service. More

by fshtalz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Bhatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Andes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Colonial Ford of Marlboro responded

Thank you for your loyalty over the past 20 years. We’re glad that Silvio, Roger, and Keith have always treated you with fairness and care. Enjoy your new Ford Expedition, and we look forward to helping you again soon. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 20, 2026

Sue always takes great care of me. She is experienced and knowledgeable. If I have to call Colonial Ford for service or make an appearance at the shop, I will always ask to speak with More

by ywbm777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Colonial Ford of Marlboro responded

We appreciate your kind feedback about our service team’s expertise. It’s great to know our knowledgeable approach has kept your Mercury Grand Marquis running smoothly while helping you save on maintenance. We look forward to assisting you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

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