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Colonial Ford of Marlboro
Marlboro, MA
1,338 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,338 reviews
June 19, 2025
I brought my car in for a transmission repair and during a test drive, their employee caused an accident that permanently lowered the value of my vehicle. Communication lacked transparency, and I now face a a test drive, their employee caused an accident that permanently lowered the value of my vehicle. Communication lacked transparency, and I now face a Carfax report and depreciation that I didn’t cause. Very disappointed with how the situation was handled. More
by GUILHERME_LANNES
Verified Customer
June 19, 2025
Very professional and accommodating. Service is done quickly and everyone is very helpful and friendly. Service is done quickly and everyone is very helpful and friendly. More
by clouise1969
June 18, 2025
Always a good experience. The Service team at Colonial knows what my vehicles need. Never any pushy sales or add-ons. I highly recommend them The Service team at Colonial knows what my vehicles need. Never any pushy sales or add-ons. I highly recommend them More
by mlc3264
June 16, 2025
Very professional, efficient and helpful. Worth driving a few extra miles to get good service for our Ford vehicles. Worth driving a few extra miles to get good service for our Ford vehicles. More
by Jeff H.
Employees Worked With
June 16, 2025
Everyone is helpful and kind and service is completed timely They keep you updated during the process and always check in if more work is needed than expected timely They keep you updated during the process and always check in if more work is needed than expected More
by sarahc527
June 07, 2025
Really excelled in wanting the sale. Willing to serve the customers time frame and needs Willing to serve the customers time frame and needs More
by codybear28@comcast.net
June 06, 2025
Great service, follow through and updates. I was able to complete my commitments on-time with their clear and accurate time expectations. I was able to complete my commitments on-time with their clear and accurate time expectations. More
by Jeff250
Employees Worked With
June 06, 2025
Fast, easy, and straight forward service. Will definitely come back for any needs that can’t be done myself! Will definitely come back for any needs that can’t be done myself! More
by Thomascoffey1122
Employees Worked With
June 05, 2025
i do not want to write anything please allow people to not complete this stuff without pestering me or the dealership. If I wanted to complain I would go to the dealership. this is not a way to be sure yo not complete this stuff without pestering me or the dealership. If I wanted to complain I would go to the dealership. this is not a way to be sure you do a great job. it is forcing your people to pester happy customers More
by OTRA
Employees Worked With
June 04, 2025
Very happy with Sue at the service desk, who took care of the tire that was unable to be fixed with a new one the tire that was unable to be fixed with a new one More
by LUKEWADE71
