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Colonial Ford of Marlboro
Marlboro, MA
1,315 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,315 reviews
December 08, 2023
Great experience. Felt comfortable that I was dealing a group of honest car salesman. Highly recommend. Thank you guys Felt comfortable that I was dealing a group of honest car salesman. Highly recommend. Thank you guys More
by TomR8190
December 08, 2023
They were friendly while trying to sell me the car but when I received the information from the bank I found that they had given me incorrect information about my payment terms. I tried to contact them to when I received the information from the bank I found that they had given me incorrect information about my payment terms. I tried to contact them to talk about it but the response was that they were sorry if I had not understood and that If I didn't want to pay a lot of money in interest, I had to make extra payments or refinance in a year, I felt frustrated and cheated More
by estebanroca88
Verified CustomerEmployees Worked With
December 06, 2023
Very friendly people in the service department. Looked after my vehicle, and fixed it in a timely matter. Looked after my vehicle, and fixed it in a timely matter. More
by scottrenz
December 06, 2023
I was scheduled in last minute without issue and service was handled well as per usual. was handled well as per usual. More
by MarlBXT24
December 06, 2023
I'm not an expert in car mechanics but, for any problem that I have with Ford, I certainly will have them working on it. that I have with Ford, I certainly will have them working on it. More
by jgemal
December 04, 2023
Suzanne was very helpful and friendly. I always appreciate working with her when I go in for a service appointment. I always appreciate working with her when I go in for a service appointment. More
by melsen.carlsburg
Employees Worked With
December 04, 2023
I appreciate the extra effort that Sue was able to do for me in getting approval from Enterprise Leasing. This leased vehicle was just under the minimum wear on the brakes that Enterprise will usually approv me in getting approval from Enterprise Leasing. This leased vehicle was just under the minimum wear on the brakes that Enterprise will usually approve. Somehow, Sue convinced Enterprise do the work and save me another visit in a month or two. I appreciate that. The brakes feel awesome, a big difference. Thank you to the mechanic that worked on the vehicle. More
by RICHARD_DITULLIO
Employees Worked With
December 02, 2023
Jim was fabulous! Answered all of my questions and made the transition from lease to own as smooth as I could hope for. Answered all of my questions and made the transition from lease to own as smooth as I could hope for. More
by Tjmacstevens
December 01, 2023
Nice job , handled the recall quickly and effectively. Were able to get me car fixed quickly. Were able to get me car fixed quickly. More
by KENRITACCO
Employees Worked With
November 30, 2023
When I received the vehicle back, it had a few "warning icons" on the dashboard that was not previously there and they could not tell me how to fix and remove? I also expected all my fluids to be topped o icons" on the dashboard that was not previously there and they could not tell me how to fix and remove? I also expected all my fluids to be topped off with my Oil Change and I got my vehicle back with empty windshield fluid? I expected better service from a dealership. More
by jeffdlong1962
