Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Ford of Marlboro
Marlboro, MA
1,333 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,333 reviews
August 03, 2022
I usually dread having to walk into a dealership to purchase a new car. My experience with Ryan and Colonial Ford was fantastic. He listed to what k was looking for - didn’t try to upsell me and was purchase a new car. My experience with Ryan and Colonial Ford was fantastic. He listed to what k was looking for - didn’t try to upsell me and was very responsive and professional! I will definitely recommend him. More
by SA0612
Employees Worked With
Ryan Ackerman
August 03, 2022
Highly recommend working with the guys at Colonial Ford of Marlboro. Great customer experience and they really know there stuff! Bob and the rest of the team were wonderful to do business with! Sending all of Marlboro. Great customer experience and they really know there stuff! Bob and the rest of the team were wonderful to do business with! Sending all my friends down to Colonial! More
by ghebri
Employees Worked With
Other Employees :
Stephen Hughes, Robert Pemberton, Ryan Ackerman, Andrew Signorino
August 03, 2022
Fast friendly service from start to finish! They got my car right in and serviced. I would highly recommend! They got my car right in and serviced. I would highly recommend! More
by suevantre
Verified CustomerEmployees Worked With
August 03, 2022
I originally put a deposit on a Mach e GT that the dealership had ordered from Ford on March 31st, 2022. The car came in in late June and the dealership was very accommodating to my schedule in allowi dealership had ordered from Ford on March 31st, 2022. The car came in in late June and the dealership was very accommodating to my schedule in allowing me to wait until July 11th to drive the car, which I was blown away by. I sat down to buy it to learn that it was now $5000 more than when I had put down the deposit. This was a problem that was taken care of by the dealership, but not until I fought with them about it. I felt that this was deceptive, probably just a negotiation technique, market forces, etc...but still, it was not straightforward as I had hoped it would be. Otherwise, they were great, Silvio and Bob made everything easy. I look forward to working with them again. Love the car. More
by bsoviola1
August 02, 2022
Phill in service ways does a great job as well as Rob. Always probessiona and friendly. Always probessiona and friendly. More
by Robert Hetzel
July 31, 2022
Best service at a dealership we have ever received! We have a small fleet of trucks. We always bring our vehicles to Colonial to have them serviced. We have a small fleet of trucks. We always bring our vehicles to Colonial to have them serviced. More
by vmaelectricians
July 28, 2022
Very respectful and welcoming environment quick fast and reliable would definitely shop there again. Customer service was amazing reliable would definitely shop there again. Customer service was amazing More
by lcanario31
July 26, 2022
Highly recommend this dealership for sales and service! !! Friendly, knowledgeable, and transparent!!! Wouldn’t go anywhere else!!! !! Friendly, knowledgeable, and transparent!!! Wouldn’t go anywhere else!!! More
by SethMichael
July 24, 2022
Very good at diagnosing problems. Received updates while in the waiting area. Will continue to visit this dealership, Received updates while in the waiting area. Will continue to visit this dealership, More
by billoc
