Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Ford of Marlboro
Marlboro, MA
1,315 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,315 reviews
Verified Customer
June 09, 2022
Friendly staff that actually listen to what you have to say. No pressure selling add-on services. I was in and out in an hour and did purchase a vehicle. Would highly recommend. say. No pressure selling add-on services. I was in and out in an hour and did purchase a vehicle. Would highly recommend. More
by Stopsrus
June 07, 2022
Ryan was friendly and super helpful. He answered all of the questions I had and was very transparent through the entire buying process. I will be back to purchase more vehicles in the fu He answered all of the questions I had and was very transparent through the entire buying process. I will be back to purchase more vehicles in the future. Thanks, Ryan! More
by Bfeely24
June 07, 2022
Phil Kallenberg at Colonial Ford deserves a distinguished rating for his excellent customer service. He kept us informed of the vehicle status. He called us for updates versus us trying to reach the service rating for his excellent customer service. He kept us informed of the vehicle status. He called us for updates versus us trying to reach the service department. Communication was superior to what I have experienced at many other dealerships. More
by steve@continentalauto.com
Employees Worked With
June 07, 2022
Ryan is the best person I have dealt with regarding the purchase of a vehicle. He actually listened to me and was not distracted by other things. Also, he is very polite. I would recommend everyone I met purchase of a vehicle. He actually listened to me and was not distracted by other things. Also, he is very polite. I would recommend everyone I met at colonial. More
by Stopsrus
June 06, 2022
Friendly, helpful and knowledgeable support staff. They were able to schedule me in quickly for my recall issue. Had my car back to me in a couple of hours. They took care of the issue and didn't try They were able to schedule me in quickly for my recall issue. Had my car back to me in a couple of hours. They took care of the issue and didn't try to get me to do other work that I didn't need. I'll definitely will be back. My son also had similar great service. More
by johnstandre
Employees Worked With
Sue
May 30, 2022
No upsell for unneccessary work. Performed the required work in a timely manner and I got my car back in a very reasonable amount of time. Friendly staff. Performed the required work in a timely manner and I got my car back in a very reasonable amount of time. Friendly staff. More
by rastadmtoo
Employees Worked With
None of the above
May 30, 2022
The dealership staff is very professional, respectful and easy to work with The dealership was clean and easy to work with The dealership was clean More
by SMOKEE140
