Back

Colonial Ford of Plymouth

Plymouth, MA

4.7
3,135 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
Contact Dealership

11 Pilgrim Hill Rd

Plymouth, MA

02360

Directions

By Type

Showing 3,135 reviews

March 02, 2023

1st time at Colonial Ford and i was treated like a long time customer. Fabio Marino was awesome and got me in and out. I will definitely be back. Thank you for a great experience More

by keithsoulessr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Marini
March 02, 2023

Everything went smoothly. The service was timely and addressed what was needing to be done. More

by dutch.ba
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Awesome dealership. Always takes care of their customers. Bruce is one of the best service managers this side of the Mississippi. More

by samuelzukauskas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McCarthy, Brianna Medeiros, Fabio Marini
March 02, 2023

Service Department is Friendly and knowledgeable and would I would recommend them for Service to anyone. More

by fab01m5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McCarthy, Nick Healey, Brianna Medeiros, Fabio Marini
March 01, 2023

Great Ford dealership! Check-in was super easy and Bruce was very kind. My service was done very fast and the waiting area was great! More

by KJohnson52888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

They were supposed to put in synthetic oil for oil change and did not Unhappy More

by BARAUJO2378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Jamieson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Colonial Ford of Plymouth responded

We at Colonial Ford always try to provide the best service possible. Please contact me directly at 774-773-3520 to resolve this issue. Thank you, Bruce Kelly Service Manager

February 28, 2023

Usually good service, but the last two appts took too long and the leaking coolant problem was not resolved the 1st appt. as my driveway was puddled with coolant when I took my F150 home after it was sup More

by asharpckd
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Great experience at colonial ford of Plymouth a young man Brendan smith went out of his way to help me in a difficult time looking for a vehicle, will be back in the future for all my vehicles needs. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

The service department did an outstanding job correcting the electronics issues with my 2021 Ford F-150. A special thanks to my service advisor, Brianna Medeiros and my technician, Karl Remey for all their More

by Tim M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Remey, Brianna Medeiros
February 28, 2023

Brianna was so great to work with! She was very understanding and patient of the situation. She made a not so great situation much more pleasant. More

by vvitale30
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
...
104
...