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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,256 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,256 reviews

September 01, 2022

schedule and service on time, courteous and friendly staff. will continue to go back for service. More

by CARLHOLLAND5501
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
August 31, 2022

Anthony was extremely helpful keeping me informed on the scope of work, cost and timeline for my F350. The work was well done with great follow up. More

by MJKILEY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
August 31, 2022

Glenn was friendly and helpful. Although he had no control over the time it took to receive my order, he did his best to keep me informed and updated. He also worked hard to ge More

by rman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Very informative and great customer service as always. Anthony gets back right away and is straight forward More

by CHRISMBELLABONA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
August 28, 2022

The representative I dealt with was knowledgeable and courteous. The drivers that you have to bring you home and bring you back when your vehicle is finished are also extremely courteous and friendly. More

by DRUMMER9500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett, Fabio Marini
August 26, 2022

Great customer service and the service advisor who assisted me was very pleasant throughout my visit More

by MORRISCOACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros, Danielle Barnett
August 26, 2022

Anthony has always been extremely friendly and very helpful when I come in for service. More

by PFIOCCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
August 26, 2022

Good service but they need to communicate with the customer a little better! Finish the work in front of them More

by JMOWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
August 24, 2022

I was extremely disappointed with the experience. What should have been a good an hour ended up being a two hour wait. On a Saturday when I had many things to do it ruined my morning. More

by john.magee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not certain
Aug 30, 2022 -

Colonial Ford of Plymouth responded

Good morning John, I do see where you had been in for service and that it did take 2 hours. I'm in agreement, that is much too long to have you tied up when you have a busy Saturday schedule. Please, next time you plan to come in reach out to me directly at 774-773-3520. I would like the opportunity to personally see your visit is seamless without any delays. Sincerely, Bruce Kelly service Manager

August 23, 2022

Glenn was extremely helpful working with me over the last few months to find the right cab chassis that I needed. then when found put together a great deal for both of us. More

by RMOREL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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