Back

Colonial Ford of Plymouth

Plymouth, MA

4.7
3,256 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
Contact Dealership

11 Pilgrim Hill Rd

Plymouth, MA

02360

Directions

By Type

Showing 3,256 reviews

August 22, 2022

Staff was pleasant and knowledgeable (didn’t have ALL of the ans. Regarding recall from Ford but it was tricky…service was much quicker than anticipated both times I’ve brought the truck in. I come from the More

by yellobird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gal in the service department…I have her card at home but have forgotten her name.
August 22, 2022

Great service team. Vehicle ready when promised. Will continue having my vehicle serviced at Colonial Ford. More

by WHITECLIFF43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name.
August 22, 2022

It’s always a pleasure when we bring our personal vehicles as well as our company vehicles there for service! More

by KATIEDEMORANVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony 5 Stars!
August 22, 2022

I arrived ten minutes early for my appointment for the works package on my F150. Two hours later I ended up going to the service desk. I could see my truck was appeared to have been ready for quite some t More

by livelyjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Andruk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Healey
Aug 23, 2022 -

Colonial Ford of Plymouth responded

We apologize that you weren't properly updated on the status of your truck. Please know that we always want to provide the best possible service to our valued customers. I will certainly mention this example in our service advisor meeting to make sure it doesn't happen in the future. Please stop in and say hello next time you're in or feel free to give me a call directly at 774-773-3520 if you'd like to discuss your issue further. Thank you, Bruce Kelly Service Manager

August 22, 2022

I am very satisfied with the service that I received at Colonial Ford of Plymouth. Upon arrival I was introduced to Joe Oliveira who showed me some of the Ford Explorers that they had on site. After test d More

by davis_ralphjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Oliveira , Nick Healey
August 21, 2022

Always courteous and direct on repairs. Shuttle car is readily available. I would prefer to not have FOX News on TV in waiting room. More

by Yelnats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Hilton
August 20, 2022

Helpful and friendly staff,,, willing to go the distance for customer satisfaction,,would definitely recommend them to friends and relatives More

by AYM630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
August 20, 2022

Great service department. Friendly staff, knowledgeable technicians and quick turnaround. Definitely will be returning for future needs. More

by krislarson749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murphy
August 20, 2022

Glenn Smith was awesome! Found car via Car Gurus and provided my information. Glenn responded immediately and was able to fulfill my wishes in a speedy smooth easy manner. More

by Gordon Bombay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Very friendly, courteous, professional. Always have taken good care of me. Wouldn't think of going anywhere else for service. More

by DENNIS LEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony in Service Department ?????, Bob Petta
...
152
...