Colonial Ford of Plymouth

Absolute amazing dealership all around My previous car had issues and I brought it to colonial just to check out an unrelated issue... they found a major transmission issue and fixed it! F My previous car had issues and I brought it to colonial just to check out an unrelated issue... they found a major transmission issue and fixed it! From that point on I vowed my next car would come from that dealer. My old car was getting unreliable so I went in and left with a 2018 Ford ecosport. Love the car and love working with colonial ford. Will buy all my cars from them in the future! A+++ guys! More

Powerstroke Super Duty Pleasant experience purchasing my new Super Duty. Winston was extremely helpful and did everything he could to make sure the purchase was smooth and t Pleasant experience purchasing my new Super Duty. Winston was extremely helpful and did everything he could to make sure the purchase was smooth and timely. I test drove the truck Saturday evening, filled out all the financial paperwork on Sunday, and due to getting new plates I needed to wait until Monday to take it home. The plow had to be removed, then new plates and registration, then a sticker, then a recall needed to be completed. Winston made sure everything was done for me as soon as possible and kept me up to date on the progress via text. Very positive experience. More

purchase of 2020 ford escape very friendly and helpful to make purchasing a new car a pleasant experience. would recommend this dealership. the waiting area is outstanding and mak very friendly and helpful to make purchasing a new car a pleasant experience. would recommend this dealership. the waiting area is outstanding and makes waiting very relaxing More

new car purchase From the warm greetings at the door to my wonderful salesman and diligent finance manager my experience at Colonial Ford Plymouth was definitely first From the warm greetings at the door to my wonderful salesman and diligent finance manager my experience at Colonial Ford Plymouth was definitely first class. More

Amazing !!! Good morning I had the opportunity to work with Mike O'Neil and it was amazing. I had several serious family situations going on and surgery. When m Good morning I had the opportunity to work with Mike O'Neil and it was amazing. I had several serious family situations going on and surgery. When my car of ten years started to have issues I was not prepared to even think about looking/buying a car. Mike was calm and kind there was no pressure.He spent a lot of time with me showing me vehicles. Much to my surprise, I found the perfect car for me and was able to take it home that night. Mike introduced me to Rick in service and I knew I was in the right dealership and that I would be taken care of even after the sale. My dad always spoke highly of Colonial Ford and now I know why. Thank you, I am glad to be part of the Colonial Ford family. Donna Haynes😊 More

A Very "Pawsitive Experience"! I had not intended to purchase a new car, but an unfortunate encounter with a pick-up truck made it necessary to say good bye to my 2013 Ford Escape. I had not intended to purchase a new car, but an unfortunate encounter with a pick-up truck made it necessary to say good bye to my 2013 Ford Escape. My car was towed to the body shop at Colonial Ford Plymouth in hopes that they could fix what I thought was minimal damage. It turned out that the car was deemed a total. The guys in the body shop were helpful and sympathetic so I decided to start my search for my next car at Colonial. Truthfully, I wasn't looking forward to the experience. Then I was introduced to sales associate Julie Browers. Julie was a complete joy to work with. I gave her a pretty specific list of things I wanted and things I didn't want: 1.pre-owned Escape with low milage. 2 leather interior 3 navigation 4 no moonroof 5 not black white,gray or silver.....in other words...a unicorn. To make it more difficult, I needed it asap! Julie passed my wish list on to her used car manager and the hunt was on. To make a long story short, they found a 2019 Escape Titanium that ticked all my boxes and it was ready for me on the very day the insurance ran out on my rental car! Not only did I get the car I wanted but I got the experience I wanted. Everyone I dealt with was friendly, professional, knowledgeable and kind. From Dwight and Madison up front to Greg in finance and Cassie the cashier i could not have asked for better service. That brings me to Julie....I really can't imagine ever buying a car from anyone else. In closing, my co-pilit Gadget and I give Colonial Ford of Plymouth "four paws up!" More

Excellent service! Great price! Thank you, Art! We had a great experience with Colonial Ford. And we are loving our new Ford Ranger Lariat! Thank you, Art Guertin, for making the purchasing proce We had a great experience with Colonial Ford. And we are loving our new Ford Ranger Lariat! Thank you, Art Guertin, for making the purchasing process easy and seamless! Richard and Dyan More

Colonial Ford is awesome! Recently purchased a Ford F350 at Colonial Ford in Plymouth. Couldn't be happier with my truck! Awesome customer service, I am extremely happy with m Recently purchased a Ford F350 at Colonial Ford in Plymouth. Couldn't be happier with my truck! Awesome customer service, I am extremely happy with my purchasing experience. More

Bring on the Snow After purchasing my sedan and realizing it is not enough to tow my trailer for my side business I thought I was pretty much stuck until I paid on my l After purchasing my sedan and realizing it is not enough to tow my trailer for my side business I thought I was pretty much stuck until I paid on my loan. After speaking with Dwight and Winston they assured me that Glenn would keep his eye on a truck that was traded soon so I could try to get into something that would truck tow my trailer properly. The day came when we traded a GMC pickup that would be perfect to tow my trailer before you know it I was in my brand new GMC truck. Thank you Dwight Winston Dell and Glenn and Sean for helping me get into my truck of my dreams. More

Best Experience Honest, caring, flexible, and awesome customer service.. You could not ask for better. I bought this vehicle through USAA buying service. I was skept Honest, caring, flexible, and awesome customer service.. You could not ask for better. I bought this vehicle through USAA buying service. I was skeptical about buying a car I had not seen, after working with Glen Smith all of my concerns were alleviated. I flew to Plymouth to take delivery and was not disappointed. Everything was as Glen and Dell stated. The car is Beautiful. If you want a great buying experience, this is where you should start. Lady C More